Dedicated administrative professional with a proven track record of success in fast-paced office settings. A hardworking team player, excels in completing various clerical tasks and providing exceptional staff support. Known for responsibility, punctuality, and productivity, thrives when working with little to no supervision. Brings experience in customer service, data entry, and office management to ensure efficient operations.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
ONESOURCE
09.2023 - 08.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
General Administrative Assistant
Bon Secours Mercy Health Foundation
01.2022 - 08.2023
Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including [Job Title]s and clients
Provided assistance to company leaders by managing budgets, scheduling appointments, and planning itineraries
Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations
Completed forms, reports, logs, and records to expedite the processing of all human resources documentation
Kept track of office supplies by checking inventory and ordering new supplies as needed
Oversaw calendars in order to coordinate meetings, appointments, and events strategically.
Served as liaison between staff members at different locations or remote working arrangements.
Expedited invoice processing by accurately verifying expenses and submitting documents for approval.
Receptionist Administrative Assistant
Forest Hill Health & Rehabilitation
02.2018 - 11.2021
Monitored visitors, issued badges, and tracked activities to maintain optimal building security and protect staff from unauthorized persons
Incoming mail and packages were received and routed to team members, allowing for timely communication and efficient operations
Oversaw office activities, which included conference rooms and over 8 meetings per day
Greeted visitors and answered phone calls as the public face
Set up, maintained, optimized, and purged physical and electronic filing systems to keep records compliant and current
Received and routed incoming mail and packages to target personnel without delay to promote timely business actions.
Admissions Administrative Assistant
Renaissance of Annandale
02.2016 - 01.2018
Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery
Developed and implemented records handling standard operating procedures
Assist the Admissions team with administrative tasks
Helped applicants with their admissions packets and acted as a point of contact throughout the application process
Answered, responded to, and transferred daily phone calls on a multi-line phone system
Created a new employee evaluation process that resulted in significant performance improvements
Was in charge of processing and verifying over 50+ monthly invoices for an organization of multiple people.