Evelyn Lopez

• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in food preparation as directed while following instructions to meet specific dietary needs.
• Cultivated warm relationships with regular customers.
• Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
• Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
• Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
• Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.

• Cultivated warm relationships with regular customers.
• Assisted in training new waitstaff members, fostering a team-oriented work environment.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
• Exceeded monthly sales targets consistently by upselling beverages, appetizers, desserts, and other add-ons effectively.
• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.
• Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
• Served food and beverages promptly with focused attention to customer needs.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
• Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Checked guests' identification before serving alcoholic beverages.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Used cash registers and credit card machines to cash out customers.
• Bussed and reset tables to keep dining room and work areas clean.

Cashier/ made Frappuccino and different coffee beverages also served sandwiches and pastry. Know how to open and close the store.