Evelyn Lopez
El Paso
Summary
Knowledgeable and enthusiastic bilingual graduate, eager to support children of all abilities and backgrounds, helping them adjust to the departure of their primary teacher. Looking to utilize my strong communication skills and classroom management abilities in a substitute teaching position. Currently working towards becoming a certified teacher, through an alternative certificate program. Confident I will make a positive contribution to your school and your students’ education.
Overview
8
8
years of professional experience
Work History
Elementary School Volunteer
KOHLBERG ELEMENTARY SCHOOL
TX
08.2015 - 05.2017
- Organized educational materials for students to use during class.
- Provided individualized instruction to struggling learners.
- Kept students safe and focused during off-site field trips.
- Planned and supervised games and other recreational activities for students.
Heritage Farm Museum/ Field Trip Volunteer
KOHLBERG ELEMENTARY SCHOOL
El Paso
04.2023 - 04.2023
- Supervised students while on the trip, ensuring all safety requirements were met.
- Assisted in loading and unloading buses or other transportation vehicles before and after the trip.
- Maintained records of attendance for all participants on the trip.
- Encouraged students to participate in the activities.
- Redirected the student’s attention back to the presentations and/or activities.
Classroom Observation
KOHLBERG ELEMENTARY
El Paso
04.2023 - 04.2023
- Observed and actively engaged with students from Pre-K through 2nd Grade for a total of 30 hours.
Financial Customer Service Representative
TriWest Healthcare Alliance
El Paso
10.2021 - 06.2022
- Handled inbound phone calls from Providers and the VA
- Reviewed claims and responded to billing questions.
- Conducted claim history research to answer provider questions.
- Took appropriate measures to comply with HIPAA regulations to protect privacy of beneficiaries’ health information
- Provided details about referrals, authorizations, reconsiderations, claim status and billing discrepancies.
- Adjudicated claims prior to reprocessing claims that had been denied in error.
Insurance Claims Processor
Virginia Unemployment Commission
El Paso
03.2021 - 10.2021
- Sorted and reviewed claims by categories using different UI system screens, and based on this sorting, called claimants as needed.
- Communicated with individuals by phone to retrieve information (such as withholdings, paper certifications or check stubs) if necessary.
- Recorded, screened and processed employer responses, and re-send if discrepancies are detected.
- Reviewed, processed and routed all UI documents, forms or correspondence (such as withholdings, paper certifications or check stubs) to appropriate parties.
- Analyzed the information provided and determined claimants' eligibility for compensation; based on claimants meeting the monetary and separation qualification requirement.
Education
Bachelor of Arts - International Business Management
The University of Texas At El Paso
El Paso, TX05.2018
Skills
- Verbal and Written Communication
- Bilingual (English/Spanish)
- Accountable
- Adaptable
- Teacher Support
- Student Engagement
- Field Trip Monitoring
- Creative Problem Solving
Timeline
Heritage Farm Museum/ Field Trip Volunteer
KOHLBERG ELEMENTARY SCHOOL
04.2023 - 04.2023
Classroom Observation
KOHLBERG ELEMENTARY
04.2023 - 04.2023
Financial Customer Service Representative
TriWest Healthcare Alliance
10.2021 - 06.2022
Insurance Claims Processor
Virginia Unemployment Commission
03.2021 - 10.2021
Elementary School Volunteer
KOHLBERG ELEMENTARY SCHOOL
08.2015 - 05.2017
Bachelor of Arts - International Business Management
The University of Texas At El Paso