Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Evelyn Louhau

Evelyn Louhau

Sarasota,FL

Summary

I am a driven and energetic Transaction Coordinator with 5 years experience. My goal is to obtain a position that allows me to utilize my extensive knowledge of real estate contracts and disclosures, and my organizational skills to enhance a Real Estate office/Team. My proven strengths include being a self-starter, ability to prioritize and work well under pressure, and have excellent time management skills. I thrive when building successful working relationships with my real estate agents, lenders, escrow companies and vendors. I am a team player, hardworking and highly motivated and driven to succeed.

Overview

15
15
years of professional experience

Work History

Real Estate Agent

Dalton Wade Real Estate Group
02.2019 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media, and real estate guides.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Developed and implemented strategic marketing plans to increase the potential for selling properties and generating more leads.
  • Reviewed and executed confidential documents, contracts, and disclosures.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Advised clients on market conditions and property value for informed decision-making.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Inside Sales Agent

Dalton Wade Real Estate Group
05.2019 - 09.2019
  • Provided strategic assistance to homeowners and home buyers looking to buy or sell residential properties
  • Coordinated appointments to show marketed properties
  • Communicated with clients to understand property needs and preferences
  • Maintained connections with clients to encourage repeat business and referrals
  • Responded to customer requests for services and company information
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Managed approximately 60 outgoing and incoming calls, emails and texts per day from customers

Medical Transportation Supervisor/Dispatcher/Billing

Tina's Transport Corp
10.2016 - 05.2019
  • Managed high call volume with tact and professionalism
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations
  • Prepared billing correspondence and maintained organized billing information
  • Maintained trip logs about details, such as passenger count, route, etc
  • Planed out appropriate routes, keeping time and distance logistics in mind
  • Demonstrated tasks to new hires and assigned to experienced workers for further training

Shipping and Receiving

Getfpv
12.2014 - 12.2015
  • Tracked and recorded all incoming shipments
  • Verified correctness and integrity of shipments
  • Retrieved customer orders and packaged for shipment
  • Prepared shipping documents and mailing labels
  • Verified that orders were filled correctly
  • Recorded items removed from inventory

Sales Associate

Walmart Supercenter
05.2014 - 12.2014
  • Provided outstanding customer service
  • Communicated operational issues and changes to the supervisor on regular basis
  • Answered telephone calls and responded to inquiries
  • Greeted customers in a timely fashion while quickly determining their needs
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Human Resource Technician

Department of Physical Planning
08.2011 - 01.2014
  • Completed and mailed bills, contracts, policies, invoices and checks
  • Resolved employment-related disputes through proactive communication
  • Responsible for the continuing education, training, and certification of new and experienced employees
  • Assisted managers with hiring procedures, screening of candidates, coordinating interviews
  • Taught employees new and more efficient ways to perform their jobs
  • Coordinated a variety of projects across Human Resources to ensure effective project management practices and tools were leveraged as a support structure for company initiatives

Front Desk Receptionist/ Assistant

Department of Physical Planning
01.2009 - 06.2011
  • Greeted and welcomed guests in person and on the phone; answered and directed inquiries to designated department
  • Maintained log books, including sign-in/out logs, front desk expenditures, and calls received
  • Developed and utilized effective filing and retrieval systems and maintained office supplies by placing orders and evaluating new products
  • Picked up and sorted daily incoming correspondence and delivered sorted mail to addressees
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints

Education

Real Estate Licensee - Real Estate

Gold Coast School
Miami, FL
2018

3 Years Sociology Specialist -

Oscar Lucero Moya University
Cuba
2007

High School Diploma -

FOC Alberto Sosa High School
Cuba
2004

Skills

  • Strong interpersonal and organizational skills
  • Customer service-oriented
  • CMA software knowledge
  • Problem Solving
  • Knowledge of Real Estate
  • Attention to Detail
  • Tech Savviness
  • Problem solving
  • Time Management
  • Active FL Real Estate Salesperson License
  • Proficient in, Docusign, Boomtown, Dotloop
  • CRM proficiency

Languages

English
Spanish

Timeline

Inside Sales Agent

Dalton Wade Real Estate Group
05.2019 - 09.2019

Real Estate Agent

Dalton Wade Real Estate Group
02.2019 - Current

Medical Transportation Supervisor/Dispatcher/Billing

Tina's Transport Corp
10.2016 - 05.2019

Shipping and Receiving

Getfpv
12.2014 - 12.2015

Sales Associate

Walmart Supercenter
05.2014 - 12.2014

Human Resource Technician

Department of Physical Planning
08.2011 - 01.2014

Front Desk Receptionist/ Assistant

Department of Physical Planning
01.2009 - 06.2011

Real Estate Licensee - Real Estate

Gold Coast School

3 Years Sociology Specialist -

Oscar Lucero Moya University

High School Diploma -

FOC Alberto Sosa High School
Evelyn Louhau