Evelyn Martinez
Lawrenceville,GA
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving skills and positive attitude at Max to enhance team productivity and client satisfaction. Skilled in customer service and adaptability, I consistently met tight deadlines, contributing to a significant improvement in operational efficiency. My dedication to learning and teamwork makes me a valuable asset to any employer.
Overview
2025
2025
years of professional experience
Work History
Lavavajillas
Max
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Limpieza En Aeropuerto
Marlen Flores
02.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Preparadora Y Ayudante De Cocina
Carlos
04.2014 - 01.2016
- Provided exceptional customer service by promptly responding to inquiries regarding the tax return process or status updates.
- Developed trust among clientele through transparent communication during every step of the preparation process.
- Demonstrated adaptability by quickly adjusting to evolving software platforms used for electronic filing of taxes.
- Improved overall customer satisfaction rates through attentive listening and addressing concerns promptly.
- Assisted customers in understanding complex tax concepts using easy-to-understand language tailored to individual needs.
- Proactively identified opportunities for improving work processes within the team resulting in increased productivity.
- Conducted thorough reviews of financial records to ensure accurate reporting of income, deductions, and credits on tax returns.
- Collaborated with team members to ensure a seamless experience for both new and returning clients.
- Developed strong relationships with clients, providing personalized service to address their unique financial needs.
- Assisted in identifying potential deductions and credits for clients, maximizing their tax savings.
- Stayed up-to-date on changes in tax laws to provide informed guidance to clients and colleagues.
- Maintained confidentiality of client information by adhering to strict data security protocols.
- Streamlined the tax preparation process for clients by consistently meeting deadlines and maintaining clear communication.
- Educated clients on tax planning strategies, helping them make more informed decisions about their finances.
- Enhanced client satisfaction by diligently preparing accurate and error-free tax returns.
- Increased efficiency with meticulous organization of client files and documents.
- Prepared various federal, state, and local income tax returns for individuals, businesses, and nonprofits accurately while minimizing liabilities.
- Promoted a positive work environment by actively participating in team meetings and providing constructive feedback to colleagues.
- Contributed to the success of the team by sharing knowledge about updates in tax laws or best practices in preparing returns.
- Implemented quality control measures for document review, significantly reducing error rate.
- Boosted team morale and productivity with regular training sessions on new document preparation techniques.
- Streamlined document processing workflow, implemented new software tools.
- Achieved significant reduction in paper usage by transitioning to digital-first approach in document preparation.
Education
Bachiller General
Coar
El Salvador11.1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Calm under pressure
- Active listening
- Organization and time management
- Problem resolution
- Decision-making
Languages
Español
Elementary
Timeline
Limpieza En Aeropuerto
Marlen Flores
02.2024 - 12.2024
Preparadora Y Ayudante De Cocina
Carlos
04.2014 - 01.2016
Lavavajillas
Max
Bachiller General
Coar
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