Evelyn Martinez

• Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
• Assisted pharmacists in managing inventory, maintaining stock levels of prescription and over-the-counter medications.
• Processed prescription orders efficiently, verifying patient information and medication accuracy before dispensing.
• Maintained cleanliness and organization of pharmacy workspace, enhancing workflow efficiency and safety standards.
• Supported pharmacy operations by entering prescription data into electronic health record systems with attention to detail.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Facilitate a welcoming environment for customers considering new jewelry, providing payment options for ear piercings

• Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
• Assisted in maintaining inventory levels, ensuring accurate stock management and product availability.
• Processed transactions swiftly using point-of-sale systems, enhancing overall checkout experience.
• Collaborated with team members to develop merchandising displays that increased product visibility.
• Trained new associates on sales techniques and operational procedures to ensure consistency in service delivery.
• Monitored store environment for cleanliness and organization, contributing to positive shopping experiences.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

• Executed tagging and censoring of clothing items to ensure compliance.
• Organized clothing by size, facilitating efficient inventory management.
• Sorted items by color and design to enhance visual merchandising.
• Processed cash transactions as cashier, maintaining accuracy in handling funds.
• Managed exchanges to uphold customer satisfaction and retention.
• Administered loyalty card program to encourage repeat business.

• Facilitated client support through direct assistance and problem resolution.
• Engaged with customers face-to-face, effectively addressing their needs.
• Managed crew activities as shift manager to enhance service delivery and customer satisfaction.