Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
15
15
years of professional experience
Work History
Medical Assistant/Office Administrative Assistant
Boulder Community Health
09.2019 - Current
Assisted in patient intake by collecting medical histories and updating electronic health records.
Supported clinical team in preparing examination rooms and ensuring necessary supplies were available.
Engaged with patients to explain procedures, enhancing comfort and understanding during visits.
Coordinated appointment scheduling, contributing to efficient patient flow within the clinic.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant/Front Desk Receptionist
Boulder Women'S Care
09.2012 - 12.2013
Administered patient care, including taking vital signs and preparing patients for examinations.
Assisted physicians during examinations and procedures, ensuring a smooth workflow.
Educated patients on treatment plans and medication instructions to promote adherence.
Obtained client medical history, medication information, symptoms, and allergies.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Streamlined patient check-in process, reducing administrative burden for medical staff.
Coordinated appointments and follow-ups, optimizing clinic scheduling for efficiency.
Medical Receptionist
The Women's Health Group
01.2012 - 07.2012
Managed patient scheduling and appointment confirmations to optimize daily operations.
Coordinated communication between healthcare providers and patients, ensuring timely responses to inquiries.
Maintained patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Maintained current and accurate medical records for patients.
Medical Assistant/Medical Receptionist
Mountain View Nurse Midwives
05.2010 - 09.2011
Managed patient intake processes, ensuring accurate data collection and compliance with privacy regulations.
Assisted healthcare providers in performing routine examinations and procedures, enhancing patient care efficiency.
Coordinated appointment scheduling, optimizing provider calendars to minimize wait times for patients.
Educated patients on treatment plans and medication instructions, fostering improved health literacy and compliance.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.