Evelyn Mejia
Long Beach,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Receptionist
Marlora Post Acute Rehabilitation Hospital
05.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Payroll Assistant
Bellflower PostAcute
10.2020 - 05.2022
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
Bartender
Famous Dave's Bar-B-Que
11.2016 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Chili's Bar And Grill
02.2015 - 12.2016
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Buffalo Wild Wings
12.2013 - 02.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Corner Bakery Cafe
09.2013 - 02.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Some College (No Degree) -
Long Beach City College
Long Beach, CAHigh School Diploma -
Millikan High School
Long Beach, CA06.2009
Skills
- Serving and Bussing
- POS Knowledge
- Clear and Effective Communication
- Organization Skills
- Conflict and Complaint Resolution
Timeline
Receptionist
Marlora Post Acute Rehabilitation Hospital
05.2022 - Current
Payroll Assistant
Bellflower PostAcute
10.2020 - 05.2022
Bartender
Famous Dave's Bar-B-Que
11.2016 - 03.2020
Server
Chili's Bar And Grill
02.2015 - 12.2016
Server
Buffalo Wild Wings
12.2013 - 02.2015
Cashier
Corner Bakery Cafe
09.2013 - 02.2014
Some College (No Degree) -
Long Beach City College
High School Diploma -
Millikan High School
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