Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Morales Martinez

Jackson,NJ

Summary

Dynamic and results-driven professional with a proven track record at Texas Roadhouse Restaurant and Dunkin' Donuts. Excels in customer service and problem-solving, fostering teamwork and collaboration. Recognized for attention to detail and effective time management, consistently enhancing operational efficiency and ensuring customer satisfaction. Passionate about continuous improvement and learning.

Overview

3
3
years of professional experience

Work History

To Go

Texas Roadhouse Restaurant
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Shift Leader

Dunkin' Donuts
08.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

No Degree - Psychology

Brookdale Community College
Lincroft, NJ

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

To Go

Texas Roadhouse Restaurant
07.2024 - Current

Shift Leader

Dunkin' Donuts
08.2022 - Current

No Degree - Psychology

Brookdale Community College

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