Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Evelyn Moua

San Jacinto,CA

Summary

Currently, I am attending Mount San Jacinto Community College taking advanced classes to major in nursing. Throughout my life and working experience so far, I have developed and honed my communication and teamwork skills with others as well as my resilience, and I am now looking forward to better refine these skills of mine to aid others suitably in any field of work.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Tommy's Express Carwahs
San Jacinto, United States
10.2022 - 05.2024
  • Managing team members, breaks, money handling, marketing, and organizing events
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization.

Customer Service Cashier

Carl's Jr
San Jacinto, California
11.2020 - 08.2022
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Resolved customer complaints in a professional manner.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Operated cash registers to process payments for goods and services.
  • Maintained accurate records of transactions using the point-of-sale system.

Education

Associates in Science -

Mount San Jacinto College
07.2024

Associates in Liberal Arts and Math -

Mount San Jacinto College
07.2024

Certified Phlebotomist Technician -

Phlebotomist Training Specialists
San Jacinto
06.2024

Skills

  • Fast Learner
  • Teamwork
  • Attention to Detail
  • Task oriented
  • Empathetic
  • Diligent
  • Kind
  • Patient
  • Memory Retention
  • Creative
  • Punctual
  • Responsible
  • Operations Management
  • Strategic Planning
  • Complex Problem-Solving
  • Goal-Oriented

Certification

  • California Department of Public Health- Certified Phlebotomy Technician I
  • NHA Certified Phlebotomist Technician, 05/2024, Present
  • Associates in Science, 02/2020, Present
  • Associates in Liberal Arts and Math, 02/2020, Present

Accomplishments

  • Banning Hmong Association Leader, 10/2018, Present
  • Banning Hmong Community Association

Languages

  • English, Full Professional Proficiency
  • Hmong, Full Professional Proficiency

Timeline

Supervisor

Tommy's Express Carwahs
10.2022 - 05.2024

Customer Service Cashier

Carl's Jr
11.2020 - 08.2022

Associates in Science -

Mount San Jacinto College

Associates in Liberal Arts and Math -

Mount San Jacinto College

Certified Phlebotomist Technician -

Phlebotomist Training Specialists
Evelyn Moua