Summary
Overview
Work History
Education
Timeline
Evelyn Norris

Evelyn Norris

Jacksonville,AR

Summary

Tactful Claims Specialist with expertise in settlement preparation, claims processing and appeal filing. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success.

Overview

18
18
years of professional experience

Work History

Claims Specialis

Blue Cross Blue Shield of Arkansas
04.2011 - Current
  • Utilized appropriate cost containment techniques to reduce overall claim costs.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Followed up with customers on unresolved issues.

Data Entry Intern

Advanced Tissue Services
02.2007 - 08.2011

Education

Children Education - Education of Developmentally Delayed Individuals

Pulaski Technical College, North Little Rock, AR
06.2009

International Business Economics - Economics

University of Minnesota St. Paul Minneapolis , Saint Paul, MN
06.1990

Diploma - College Prep

Henry High, Minneapolis, MN
05.1985

Timeline

Claims Specialis - Blue Cross Blue Shield of Arkansas
04.2011 - Current
Data Entry Intern - Advanced Tissue Services
02.2007 - 08.2011
Pulaski Technical College - Children Education , Education of Developmentally Delayed Individuals
University of Minnesota St. Paul Minneapolis - International Business Economics, Economics
Henry High - Diploma , College Prep
Evelyn Norris