Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Evelyn Ntumy

Henrico,VA

Summary

Ability to interact with Customers effectively through communication, incorporating core values which are but not limited to - patience, empathy, self-control, and accountability with day-to day interactions. Provide effective Telephonic nursing care to a variety of complex clients as part of interdisciplinary team in accordance with established policies and protocols of the organization. Flexibility and adaptability: Adapt in a changing environment while adjusting to new policies; desire expanding knowledge, challenge and skills. Team Work skills: Thrive in independent and collaborative settings through effective communications to get task accomplished. Demonstrate awareness, respect for diversity, and sensitivity to individual learning and linguistic needs. PROJECTS- Participated in Talk Time Initiative Project of 2018 in support of improving Team Performance and Executions. Participated in Competitor Projects for 2017 in support with Business Transformation and Solutions. Initiated the Weekly Instant Messaging Support to assist Team to problem solve day to day work related issues and provide resources in accordance with Organization’s Policies and Procedures.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Nurse Case Manager SNR

Anthem Blue Cross and Blue Shield
Richmond, VA
11.2005 - 03.2022
  • Promote optimal client outcomes and safety in collaboration with Pharmacy, Utilization Management, Behavioral Health, Registered Dietician, Social Worker, and other innovative care management programs
  • Use of evidence-based guidelines to develop the Case Management plan
  • Provide and make referrals to community resources and/or other resources as necessary, when benefits are not available to meet the Client’s healthcare needs
  • Assists with care coordination and transition of Clients upon discharge from other Health Care Facilities and address DME needs
  • Collaborate with Health Care Providers on regular basis to address Client/Family needs
  • Educate clients on health and lifestyle changes
  • Clinical Training/ Precepting of New Associates
  • Quality SME Review weekly with Manager and Lead to assist team in improving quality scores.

Licensed Practical/RN Staff Nurse

Henrico Doctor’s Hospital
Richmond, VA
08.1996 - 09.2005
  • Medical Surgical Unit-Performed direct care to patients with acute and chronic conditions, pre-op and post op, assessments, administered medication according to Joint Commission Guidelines
  • Progressive Care Nursery-Performed care to Neonates and infants with unstable condition from birth, assessment, electronic monitoring of vital signs, documentation, bathing, feeding, cared for babies discharged from NICU, Parent education on baby care prior to discharge.

Education

Bachelor of Science in Nursing -

Virginia Commonwealth University
12.2004

Associate Degree in Nursing -

J. Sergeant Reynolds Community College
05.2000

Diploma –LPN -

Richmond Technical Center; Practical Nursing
04.1994

Skills

  • Communication
  • Patience
  • Empathy
  • Self-control
  • Accountability
  • Telephonic nursing care
  • Interdisciplinary team
  • Flexibility
  • Adaptability
  • Knowledge expansion
  • Teamwork
  • Awareness
  • Respect for diversity
  • Sensitivity
  • Project participation
  • Problem-solving
  • Resource management

Certification

RN, Commonwealth of Virginia

Projects

Participated in Talk Time Initiative Project of 2018 in support of improving Team Performance and Executions. Participated in Competitor Projects for 2017 in support with Business Transformation and Solutions. Initiated the Weekly Instant Messaging Support to assist Team to problem solve day to day work related issues and provide resources in accordance with Organization’s Policies and Procedures.

Timeline

Nurse Case Manager SNR

Anthem Blue Cross and Blue Shield
11.2005 - 03.2022

Licensed Practical/RN Staff Nurse

Henrico Doctor’s Hospital
08.1996 - 09.2005

Bachelor of Science in Nursing -

Virginia Commonwealth University

Associate Degree in Nursing -

J. Sergeant Reynolds Community College

Diploma –LPN -

Richmond Technical Center; Practical Nursing

RN, Commonwealth of Virginia

Evelyn Ntumy