Evelyn Ortiz
Philadelphia,PA
Summary
To obtain a position within a facility that would allow me to utilize my experience, education, and skills.
Overview
24
24
years of professional experience
Work History
Certified Medical Assistant
Patriot Homecare
01.2022 - 01.2024
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Assist patient and perform meal preparation, Hygiene and Personal care
- Wound care, Dressing Lower, Bladder/ Bowel Incontinence
- Housework/chores, Manage finances, Shopping
- Laundry, Reading, Supervision
Registered Medical Assistant
Global Neuroscience Institute
01.2019 - 12.2020
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Patient Care Associate
Coney Island Hospital
01.2008 - Current
- Performed vital signs, phlebotomy, urine drug screening for new employees, prepared lab specimens; stock administrative/clinical supplies, pulled/filed charts, prepare charts as employees come in
- Data entry, triaged phone calls, scheduled appointments, communicate with other departments for various task, assist nurse to emergency room when needed, assist Diagnostic Lab when needed- draw blood from inpatients/ rotate on floors
- Filled Supv position from March 2014-Sept 2015 will explain duties upon request
Medical Assistant/Front-Back
Womens Medical Services
01.2007 - 01.2008
- Performed vital signs, assisted physician with Pap smear exams, prepared/ cleaned exam rooms for physician/ patients
- Performed phlebotomy, urine pregnancy test, injections, administration of medication, and prepared lab specimens
- Assisted in office procedures such as LEEP, COLPO, EMB, etc
- Sterilized instruments, Stocked medical supplies, pulled charts, filing, triaged phone calls, scheduled appointments, call prescriptions to pharmacy
- Verification of insurances, collected co-payments, referrals, authorizations of surgery and deliveries
Medical assistant/ Internship
Dr. Milka C. Torbarina
01.2006
- Assisted Doctor with procedures such as ECC, Cystoscope, Pap smear
- Performed vital signs, venipuncture, Autoclaving, Centrifuging
- Call pharmacy for patient medication, Called lab for specimen pick up
- Reviewed all lab work done, informed patients of abnormal lab results, Pulled out labs results for Doctors, filed medical records
- Assisted with various administrative responsibilities, Answered telephone inquiries and documented messages
Cashier
Record Explosion
01.2001 - 01.2002
- Handled credit and cash transaction, Operated cash register
- Inventory, Stocked merchandise
Education
AA - Liberal Arts
Borough of Manhattan Community College
01.2013
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Mandl, The College of Allied Health
01.2006
G.E.D - undefined
Brooklyn Adult Learning Center
01.2005
Skills
- MS Word, MS Excel, Epic
- Medical office administration
- Immunization administration
- Valid [state] driver's license
- Fluent in Spanish
- Certified in basic life support (BLS)
- Medical terminology proficiency
- Patient triage
- Electronic medical records
Qualificationhighlights
- Ability to perform clinical procedures including urinalysis, venipuncture, EKG and vital signs. Knowledge of medical terminology, anatomy and physiology.
- Proficiency in medical office procedures and practices. Strong administrative skills, including word processing with MS Word.
- Ability to understand and implement applicable direction, policies, regulations and procedures. Excellent communication, teamwork and interpersonal skills.
- Knowledge of OSHA/HIPPA compliance standards.
- Bi-lingual in English and Spanish, with ability to translate.
References
Available upon request
Timeline
Certified Medical Assistant
Patriot Homecare
01.2022 - 01.2024
Registered Medical Assistant
Global Neuroscience Institute
01.2019 - 12.2020
Patient Care Associate
Coney Island Hospital
01.2008 - Current
Medical Assistant/Front-Back
Womens Medical Services
01.2007 - 01.2008
Medical assistant/ Internship
Dr. Milka C. Torbarina
01.2006
Cashier
Record Explosion
01.2001 - 01.2002
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Mandl, The College of Allied Health
G.E.D - undefined
Brooklyn Adult Learning Center
AA - Liberal Arts
Borough of Manhattan Community College
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