EVELYN ORTIZ
Orlando
Summary
Hardworking bilingual and passionate job seeker with strong organizational skills eager to secure full/part-time entry-level customer service position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Property Manager
CMJ Management
12.2015 - 06.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Administrative Assistant
CJM Management
03.2002 - 12.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
General Studies
Mass High
Boston06-1979
Skills
- Customer service-focused
- Exceptional oral and written communication skills
- Staff management
- Administrative support
- Adaptable
- Valid Florida driver's license
- Skilled multi-tasker
- Data entry
- Microsoft office
- Bilingual fluent in spanish/english
- Monthly fee and payment collection
- Financial oversight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager
CMJ Management
12.2015 - 06.2024
Administrative Assistant
CJM Management
03.2002 - 12.2015
General Studies
Mass High
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