Evelyn Parmerter
Middletown
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Manager
Rent A Center
06.2021 - 01.2024
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Counter Person
United Ag & Turf
08.2019 - 08.2020
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Assisted in inventory management for optimal stock levels and reduced waste.
- Increased sales with upselling techniques and product recommendations based on customer needs.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Supported store promotions by effectively communicating deals and specials to customers.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Processed customer orders and accurately entered into order system.
- Processed both cash and card purchases and returns.
Counter
Unilock
05.2016 - 12.2018
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Assisted customers with product selection, resulting in higher sales and repeat business.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
Owner/Operator
E&H Lawn Seevice
04.1995 - 11.2016
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Implemented effective financial management practices, improving cash flow and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Driver/Counter Salesperson
Advanced Auto Parts
Monroe
03.2012 - 09.2016
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Delivered goods across designated routes ensuring timely arrival and customer satisfaction.
- Loaded and unloaded cargo while adhering to weight distribution guidelines.
- Communicated effectively with dispatch to confirm delivery schedules and route changes.
- Followed traffic laws and regulations to ensure safe driving practices at all times.
- Assisted in training new drivers on company policies and safe driving techniques.
- Delivered goods and services to customers on time and in excellent condition.
- Adhered to company policies and procedures related to safety and security standards.
Education
Diploma -
Goshen Central High School
Goshen, NY06.1988
Skills
- Financial management
- Policy implementation
- Strategic planning
- Performance oversight
- Schedule coordination
- Expectation management
- Time optimization
References
References available upon request.
Timeline
Manager
Rent A Center
06.2021 - 01.2024
Counter Person
United Ag & Turf
08.2019 - 08.2020
Counter
Unilock
05.2016 - 12.2018
Driver/Counter Salesperson
Advanced Auto Parts
03.2012 - 09.2016
Owner/Operator
E&H Lawn Seevice
04.1995 - 11.2016
Diploma -
Goshen Central High School