Summary
Overview
Work History
Skills
Timeline
Generic

Evelyn Parrinello

Care Coordinator
West Palm Beach,FL

Summary

Bilingual health education professional focused on teaching, outreach, resource advocacy and Care Coordination . Collaborative and hardworking with strong research, program support and organizational skills.

Overview

8
8
years of professional experience

Work History

Care Coordinator

ACMH CMS
New York, NY
03.2020 - Current
  • Supported patient care excellence via planning and interpretation of programs.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Scheduled and accompanied clients to medical appointments.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Used evidence-based practices such as motivational interviewing to create individualized service plans for over 40 clients.
  • Coordinated with social, public and welfare agencies to obtain and provide client information.
  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Increased utilization of preventive care to reduce readmissions.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Established ongoing clinical relationship with clients, evaluating progress, performing follow-up after referrals and continuing assessments to adjust treatment plans.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.

Health Coach Outreach Specialist

Project Hospitality
Staten Island, NY
05.2017 - 03.2020
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database
  • Referred families to shelters, legal resources and educational programs
  • Scheduled and held contract classes, special events and senior and community events
  • Provided exceptional services including counseling, case management, education and job training referrals to diverse client base
  • Provided emotional support while with residents to develop long term plans and goals
  • Assessed clients' work readiness, made referrals and coached clients on job searches
  • Connected families with resources when children were identified as needing further assessment

Harm Reduction Specialist

Community Health Action Of Staten Island
Staten Island, NY
08.2014 - 04.2017
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Facilitated group and individual therapy in outpatient setting
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Completed required documentation in timely manner
  • Provided counseling and support to clients with drug and alcohol abuse issues
  • Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health
  • Presented case history material to review and discussion with other staff members

Skills

  • Community advocate
  • Event planning
  • Effective team leader
  • Psychosocial assessments
  • Records oversight and accuracy
  • Relationship building
  • Report compilation
  • Team oversight
  • Negotiations
  • Flexible schedule
  • Team Player
  • Team leadership
  • Goal-oriented
  • Medicaid understanding
  • Fluent in Spanish
  • Member databases
  • Case Management Basics training
  • Program oversight
  • Intakes and assessments
  • Preventing Workplace Violence seminar
  • Meticulous record keeper
  • Conflict Resolution
  • Performance feedback
  • Decisive
  • Case planning
  • Reliable
  • Marketing
  • Self-starter
  • Suicide prevention training
  • Case management
  • Scheduling

Timeline

Care Coordinator

ACMH CMS
03.2020 - Current

Health Coach Outreach Specialist

Project Hospitality
05.2017 - 03.2020

Harm Reduction Specialist

Community Health Action Of Staten Island
08.2014 - 04.2017
Evelyn ParrinelloCare Coordinator