Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Evelyn Pearson

Summary

Evelyn is an accomplished Lab Technician and Quality Control Technician experienced within the Healthcare industry specifically working with Specimen Data Management. Proven ability to provide accurate and technical problem-solving solutions within her assigned tasks. Experienced with Salesforce and other database systems and possesses excellent computer and documentation skills. Excellent understanding of working within a heavily regulated environment, company policy, and compliance standards. Authorized to work in the US for any employer.

Overview

8
8
years of professional experience
1
1
Certification

Work History

QLR - Quality line Reference

STEVANATO GROUP
12.2022 - 07.2024
  • Maintain the quality of raw materials to master specifications of each batch.
  • Document start up batches, Bill of material, Automatic Inspection & Data registration.
  • Reconciles quality issues for damage and sorting verification quality products.
  • Calibrate Equipment according to required dimension testing & manage instruments calibration.
  • Completes documentation accurately.
  • Use LIMS app software – manage store data for analysis of production batches, Manage OOS, Release batches quality.
  • Use CAPA for Correction & Protective action.
  • Perform in-process, visual, dimensional, functional, and packaging controls according to the control plan of the manufactured product.
  • Be the reference key-person for product quality within the shift with reference to the production lines to which assigned.
  • Cooperate with the QC laboratory for the evaluation of the defects.
  • Monitor production lines status in coordination with the other functions, recording the control results and the other required information.
  • Guarantee a high performance testing of tolerances according to the client.
  • Initiate deviations and OOS and participate in the investigations and solving activities for the non conformities that occur during the shift.
  • Support personnel training activities.

Implant Specialist

DHL/ Johnson & Johnson
12.2021 - 10.2022
  • Receives Customer Surgical implant kits by units.
  • De- kits and separate units for inspection and reconciliation for units used.
  • Reconciles quality issues for damage and quality issues.
  • Assemble pieces at the workstation to complete surgical kits in a clean room.
  • Completes documentation accurately.
  • Performs inventory cycle counts.
  • Ships assembled designated kits utilizing proper shipments territory either local or international.
  • Cross- trained to other department inventory control, cycle counting, picking, put-away & replenishment.

Quality Control Inspector

Covance/LabCorp
11.2020 - 12.2021
  • Engage in production and distribution duties associated with assembling and shipping of protocol specific specimen kits.
  • Supports the various duties of the Global Kit Production department in accordance with department guidelines and standard operating procedures.
  • Maintain shipping database and visual alertness of Specimen kits to select correct products.
  • Address routine issues that arise with Specimen kits selection.
  • Engage in solving problems when system issues arise.

Warehouse Problem Solver & Learning Ambassador (part Time)

Amazon.com
09.2019 - 06.2021
  • Process for customer accounts returns and refunds and solve and decide for any return discrepancy.
  • Train and coach new hires and transfers for company policy and safety.
  • Observe all SOP for processing customers returns and training.

Operations Laboratory Technician

Azenta Life Sciences
03.2017 - 11.2019
  • Responsible for registering, labeling, retrieving, and discarding irreplaceable biological and production materials (research samples, products, etc.)
  • Performing all assigned tasks with accuracy.
  • Handling tasks and ensuring chain of custody and audit trails for all activities are proactively maintained.
  • Perform all functions methodically and in accordance with Standard Operating Procedures (SOPs).
  • Adhere to FDA Good Practices (GMP, GTP, GLP, GDP) Handle materials in a manner that maintains required temperatures per the project definition and SOPs.
  • Follow all safety requirements for working with infectious and non-infectious biological materials, radioactive materials, chemical compounds and drug products.
  • Assists the production team in the investigation of non-conformities.

Case Manager/ Customer Support Representative

Covance Central Labs
04.2016 - 02.2017
  • Responsible for serving as the customer's primary point of contact providing operational and reimbursement support to complex programs within the company.
  • Recognized for maintaining at least a 99% performance average always.
  • Respond to requests from patients and healthcare partners using technical problem-solving skills.
  • Responsible for taking initiative, identifying barriers, and working with the appropriate parties to eliminate obstructions for the customers.
  • Proficient and knowledgeable in all services provided on assigned programs.
  • Handled incoming calls from customers and placed outgoing calls to patients and healthcare partners.
  • Documented calls in appropriate tracking system and handled calls per established guidelines and procedures.
  • Conducted insurance research on behalf of patients to determine if they are eligible for prescribed therapy.
  • Worked with partner distributors and pharmaceutical manufacturers to request products per assigned program guidelines and track shipments.

Education

Medical Assistant -

Indiana School of Phlebotomy
Indianapolis, IN
12.2015

Bachelor of Science - Business Administration in Management

University of The East
Manila , PH
03.1997

Skills

  • Technical Problem-Solving
  • Documentation
  • Calibration
  • Detail -oriented
  • High-Performance in Quality
  • Laboratory procedures
  • Quality Inspection
  • Visual Inspection Skills
  • Customer Service
  • Client support
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Teamwork and collaboration

Certification

  • ServSafe Manager certification May 2024 to May 2029

Timeline

QLR - Quality line Reference

STEVANATO GROUP
12.2022 - 07.2024

Implant Specialist

DHL/ Johnson & Johnson
12.2021 - 10.2022

Quality Control Inspector

Covance/LabCorp
11.2020 - 12.2021

Warehouse Problem Solver & Learning Ambassador (part Time)

Amazon.com
09.2019 - 06.2021

Operations Laboratory Technician

Azenta Life Sciences
03.2017 - 11.2019

Case Manager/ Customer Support Representative

Covance Central Labs
04.2016 - 02.2017

Medical Assistant -

Indiana School of Phlebotomy

Bachelor of Science - Business Administration in Management

University of The East

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Evelyn Pearson