Evelyn Perez
Waxahachie,TX
Summary
Friendly and reliable individual with a constant positive attitude. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/FOH Trainer
Chipotle Mexican Grill
06.2023 - Current
- Processed customer transactions efficiently.
- Assisted in maintaining the cleanliness and organization of the dining area and register area.
- Provided excellent customer service, addressing and resolving issues promptly, in a timely manner.
- Communicated and collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on cash handling procedures and best customer service practices.
- Implemented strategies to improve checkout speed and reduce wait times for customers.
- Operated cash register for cash, and credit/ debit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join/use in-app rewards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered and addressed customers' questions and/or concerns.
- Served consistent portions following recipes and control standards.
- Use of effective upselling teqniques.
Education
No Degree - CCMA
Navarro College
Corsicana02-2026
Skills
- Conflict resolution
- Team collaboration
- Cleanliness standards
- Communication skills
- Problem-solving strategies
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Basic math
Certification
CPR/BLS Certified
Texas Food Handlers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier/FOH Trainer
Chipotle Mexican Grill
06.2023 - Current
No Degree - CCMA
Navarro College