Evelyn Pizarro
Physical Therapist Assistant
Mesquite,TX
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Rehab Services
Cheyenne Medical Center
Mesquite, TX
11.2019 - 01.2022
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
- Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads
Director of Rehabilitation Services
Rehab Pro
Plano, TX
03.2017 - 10.2019
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Home Health PTA
Coker Rehabilitation
Dallas, TX
01.2017 - 02.2018
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Documented each patient case with updates in computer system.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
Director of Rehabilitation
Senior Rehab Solutions
Rowlett, TX
04.2015 - 02.2017
- Motivated and supervised 15 Therapist in delivering quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Organized and facilitated 2 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
Area Manager
Consulate Health Care
Orlando, FL
01.2007 - 03.2009
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Conducted regular visits at 12 regional sites to teach & train Managers about the daily functions & operations. of a rehabilitation department
- Coached and mentored Rehab Directors by offering constructive feedback and taking interest in their long-term career growth.
- Facilitated sessions at Group Management Meetings to update new policies. procedures on reimbursements, changes in regulations & chart documentation. Provided "Q & A" for staff.
- Maintained high levels of partner and costumer satisfaction through daily communication, and positive outcomes Reviewed and approved billing invoices, expense reports and Paid time off
Education
Bachelor of Science - Health Business Administration
University of Phoenix
Orlando, FL06.2005
Associate of Applied Science - Physical Therapy
LaGuardia Community College of the City University of New York
Long Island City, NY06.1992
Skills
- Operating Plans Development
- Employee Training Program
- Utilization Optimization
- Best Practices and Standards
- Quality Improvement Plans
- Financial Operations Oversight
- Employee Recruitment and Hiring
Certification
Certification in LSVT
Personal Trainor
Languages
Spanish
Native or Bilingual
Timeline
Director of Rehab Services
Cheyenne Medical Center
11.2019 - 01.2022
Director of Rehabilitation Services
Rehab Pro
03.2017 - 10.2019
Home Health PTA
Coker Rehabilitation
01.2017 - 02.2018
Director of Rehabilitation
Senior Rehab Solutions
04.2015 - 02.2017
Area Manager
Consulate Health Care
01.2007 - 03.2009
Bachelor of Science - Health Business Administration
University of Phoenix
Associate of Applied Science - Physical Therapy
LaGuardia Community College of the City University of New York
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