Evelyn Prado
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Ridhhi Hospitality Inc
El Paso, TX
12.2023 - 04.2024
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted customers warmly and made them feel welcome.
- Responded to customer inquiries via phone, email, and in person.
Housekeeping and Laundry Attendant
Ridhhi Hospitality Inc
El Paso, TX
08.2020 - 08.2023
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Stocked linen closets with fresh linens and supplies.
- Inspected each room after housekeeping staff completed their work.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Education
Certified - Phlebotomy
San Jacinto Adult Learning Center
El Paso, TX05-2024
GED -
Texas Education Agency
El Paso, TX04-2023
Skills
- File Organization
- Office Organization
- Customer Service
- Office supplies ordering
- Biohazard Disposal
- Quality Control
- Venipuncture
- Sanitation and sterilization
- Infection Control
- Supply Restocking
Certification
- Certified Phlebotomy Technician
- BLS/CPR Certification
Languages
English
Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist
Ridhhi Hospitality Inc
12.2023 - 04.2024
Housekeeping and Laundry Attendant
Ridhhi Hospitality Inc
08.2020 - 08.2023
Certified - Phlebotomy
San Jacinto Adult Learning Center
GED -
Texas Education Agency
Similar Profiles
JEETENDER SINGH BANSALJEETENDER SINGH BANSAL
Assistant R.M.O at Ridhhi Vianayak, Critical Care and Cardiac HospitalAssistant R.M.O at Ridhhi Vianayak, Critical Care and Cardiac Hospital
Mike StovesMike Stoves
Task Force Executive Chef at United Hospitality/Transformation HospitalityTask Force Executive Chef at United Hospitality/Transformation Hospitality
Henry HiranoHenry Hirano
Campus Finance Manager at Aimbridge Hospitality / Evolution HospitalityCampus Finance Manager at Aimbridge Hospitality / Evolution Hospitality
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members
Teandrea TateTeandrea Tate
Group Practice Manager (SHSS) at William Beaumont Army Medical CenterGroup Practice Manager (SHSS) at William Beaumont Army Medical Center