Evelyn Puga
Reseda,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Cleanse Associate/Lead
Kreation Organic Juicery
09.2018 - Current
- Accurately input/log all inventory deliveries into our POS system while keeping track of any delivery errors
- Multi-task by back-stocking, answering phones, and assisting a high volume of customers, including (celebrities, influencers, and business individuals)
- While also accepting/ tackling our 3rd party vendor orders like (Postmates, Uber, Doordash, Grubhub, and Chownow)
- Replenish shelves, rotate by date, and condense out damages to ensure all items are stocked for patrons to purchase
- Knowledgeable with all ingredients, powders, or herbs the company uses to further assist customers with any questions or concerns
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Applied effective time management techniques to meet tight deadlines.
- Knowing what cleanse meal program is best for our customers, meeting their needs with dietary restrictions or diagnosis
- Crossed-trained to learn all store work roles for coverage purposes
- Assist in the training process with all new hires
- Process end of the day by balancing out the registers and safe and sending reports to corporate with our store's daily numbers
- Travel to multiple store locations when they are short-staffed and require coverage assistance.
Office Administrator/Human Resources
Empower
08.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Leading regular meetings with staff to communicate updates on company policies, procedures, and benefits.
- Facilitating discussions to ensure understanding and compliance with HR guidelines and regulations.
- Collaborating with management to develop new company policies aimed at enhancing employee relations and productivity.
Ensuring policies are communicated effectively and implemented consistently across the organization. - Addressing employee concerns and grievances through effective mediation and conflict resolution strategies.
- Promoting a culture of open communication and fairness within the workplace.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Associate Operations Processor
Wells Fargo Bank
01.2022 - 08.2022
- Extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer's detailed instructions, mailing, and keying items
- Process deposits and run data processing equipment
- Train all new and incoming staff on standard processes and procedures pertaining to lockbox guidelines.
Warehouse Associate
Tommy Hilfiger Warehouse
05.2017 - 03.2018
- Receive all incoming and outgoing merchandise shipments
- Prioritize all shipment pallets into categories, from women's, Men's, kids, and accessories
- Processed all shipments, un-bagged, folded, tucked in tags, sized, and put away in the warehouse stock room
- Inspect all clothing merchandise for damages
- Assist in replenishing all store merchandise when needed
- Assist management with quality control on random inspections.
Office Dispatcher & Administrator
Hydraulic Services
10.2015 - 07.2017
- Generate early morning update reports for dispatching and scheduling
- Update clients on all maintenance work to be done by technicians
- Dispatch technicians with status reports of client locations that require work done
- Handle all incoming and outbound calls for fallow up status and emails
- Update invoice reports for management to charge the customers for the work done
- Oversee the ordering of bailer and compactor keys when stores or locations misplaced/broke them
- Oversaw all inventory that was received and kept track of merchandise
- Maintained up-to-date contact lists for all our vendors and customers
- Be the point of contact for all dispatchers when running into problems accessing customer facilities for maintenance work.
Cashier/Sales Associate
Auntie Anne's
10.2014 - 10.2016
- Assist customers with all order inquiries
- Cash handling and balancing register transactions when helping out patrons
- Prepped and formed pretzels to place in ovens for cooking
- Stocked all products and maintained and logged production usage of stocked items
- Walked around the outlet sampling and bringing sales to the store
- Provided training to all new incoming colleagues.
Education
East Los Angeles Community College
07.2024
Skills
- Experienced in administrative responsibilities
- Bilingual in Spanish
- Proficient in Microsoft Office Suite applications
- Exceptional aptitude for detail and organization
- Capacity to work independently and efficiently
- Can multi-task in fast-paced environment
- Time Management
- Critical Thinking
- Attention to Detail
- Team building
- Cultural Awareness
- Analytical Thinking
Languages
Spanish
Professional Working
Timeline
Office Administrator/Human Resources
Empower
08.2022 - 02.2024
Associate Operations Processor
Wells Fargo Bank
01.2022 - 08.2022
Cleanse Associate/Lead
Kreation Organic Juicery
09.2018 - Current
Warehouse Associate
Tommy Hilfiger Warehouse
05.2017 - 03.2018
Office Dispatcher & Administrator
Hydraulic Services
10.2015 - 07.2017
Cashier/Sales Associate
Auntie Anne's
10.2014 - 10.2016
East Los Angeles Community College
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