Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
32
32
years of professional experience
Work History
Administrative Assistant
PIC Group Inc - Sowega/Baconton Energy Resources
08.2006 - 12.2023
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling employee annual physicals, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Performed accounts receivables, and account payables for the plant.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed filing system, entered data and completed other clerical tasks.
Performed weekly payroll and data entry in ADP for submission to corporate.
Store Manager
McDonalds
03.1992 - 08.2000
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA
06.1980
Skills
Mail Handling
Office Administration
Spreadsheet Management
Quality Assurance
Filing
Invoice Processing
Database Management
Data Entry
AP/AR Proficiency
Billing and Coding
Multi-Line Phone Systems
Payroll and Budgeting
Timeline
Administrative Assistant
PIC Group Inc - Sowega/Baconton Energy Resources
08.2006 - 12.2023
Store Manager
McDonalds
03.1992 - 08.2000
High School Diploma -
Peabody Veterans Memorial High School
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