Summary
Overview
Work History
Education
Skills
Accomplishments
Other Skills
Timeline
Generic

Evelyn Reed

New York

Summary

Experienced in identifying and implementing new or improved technology solutions through analysis of existing business processes. Skilled at enhancing the bottom line, providing better information, and delivering a more robust and comprehensive user experience. Passionate about driving innovation and efficiency through technological advancements in the workplace. Adept at leveraging technology to streamline operations and drive business growth.

Overview

38
38
years of professional experience

Work History

Consultant

Self Employed
08.2024 - Current
  • Support and train users on Yardi and MRI
  • Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
  • Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
  • Collected, arranged, and input information into database system.

VP of Accounting & Consulting

Fitech Consultants, LLC
03.2021 - 08.2024
  • Managing and mentoring a team of accountants who provide back-office accounting services for clients
  • Managing and mentoring a team of implementations specialist for both MRI and Yardi and other applications
  • Develop and document standard operating procedures (SOPs) for common tasks like data entry, reconciliation, and reporting
  • Ensure client new hires receive thorough training to understand processes and expectations of the company and the individual clients
  • Collaborate with other senior leaders to align consulting services
  • Managing client third-party relationships
  • Heavily involved in all implementations
  • Entering and reviewing data for clients in Accounts Payable, Accounts Receivable, Bank Reconciliation, Job Cost, Budgets, Residential and Commercial Management. Budget and Forecasting, Security Administration
  • Advising and preparing procedures for clients for residential and commercial staff

Consultant

Self Employed
06.2013 - 03.2021
  • Support and train users on Yardi and MRI
  • Analyze user requirements, procedures and issues to improve business process
  • Implementation of Yardi and MRI
  • Create business process reviews
  • Project management
  • Create technical specifications for programmers
  • Software support
  • End user training on Yardi and MRI
  • Analyze user requirements, procedures, and issues to improve business process
  • Implementation of Yardi / MRI (core, commercial management, residential, accounts payable, general ledger, user setup, ancillary processes)
  • End user custom documentation
  • Development of automated processes
  • Lease audits and entry
  • Create business process reviews
  • Business process reengineering
  • Project management
  • Create technical specifications for programmers
  • Workflow automations
  • Database administration
  • Corporate liaison between companies and software/hardware suppliers
  • Data Entry of AP, AR, bank reconciliations, budgets, job cost

Consultant

JDR Consulting, LLC
06.2012 - 06.2013
  • Implementation and training of Yardi for clients converting from other applications.
  • Support users on the everyday Yardi issues.
  • Analyze user requirements, procedures, and issues to improve business process.
  • Write end user custom documentation specifications.
  • Create business process reviews for clients.

Applications Manager

Silverstein Properties
08.2011 - 04.2012
  • Led the design and development of an automated payroll treasury process. As a result, the process was reduced from a two person, two day task process per week to a one person half day process.
  • Responsible for MRI software upgrades, service packs and hot fixes.
  • Created workflow diagrams for the automation of a new hire process
  • Supported end users on MRI Analyze user requirements, procedures, and problems to improve business process.
  • Work with relevant business units to analyze current standard operating procedures for inefficiencies and create new processes as needed.
  • Write detailed description of user needs, as well as functional and/or technical specifications.
  • Review current process, workflow and scheduling limitations
  • Analyze existing information-processing systems for efficiency and implement resulting changes

Senior Applications System Analyst

Newmark Knight Frank
11.2006 - 08.2011
  • Senior member on a custom brokerage commission and accounting system development team to review internal workflow and operational needs of all end users of the product.
  • Implemented mid development cycle of the product to assist in bringing the project back on track.
  • As a result, the product was able to successfully launch in January of 2008
  • Assisted in the conversion of the legacy brokerage system to the new custom web based custom system, including AP, AR, and commission data
  • Worked with development team during the design and implementation of interfacing MRI property management system with custom application.
  • Worked with developers to continually improve custom application by listening to user feedback and translating that into specifications for changes to the web pages, reports, and database design. As a result of this continuous improvement process - new processes, user interfaces, and reports were developed which improved user and management satisfaction.
  • Assisted with the development of detail end user documentation and training materials for all areas of application
  • Managed and implemented training of end users for custom application and related MRI modules.
  • Managed internal help desk for MRI Property Management software and custom application users.
  • Implemented international version of MRI to handle European users of the system.
  • This included currency exchange, custom views, and custom reports for both MRI and custom application.
  • Acted as liaison for third party companies that interface with custom application, including ADP and Concur.
  • This included the design and implementation of the interfaces in accordance to the third party specifications
  • Analyze user requirements, procedures, and problems to improve business process.
  • Work with relevant business units to analyze current standard operating procedures for inefficiencies and create new processes as needed.
  • Write detailed description of user needs, as well as functional and/or technical specifications.
  • Review current process, workflow and scheduling limitations
  • Analyze existing information-processing systems for efficiency and implement resulting changes

MIS Manager of Applications

ACHS Management
01.2005 - 11.2006
  • Responsible for data conversion validation from legacy DOS accounting system to MRI for Windows
  • Project Manager for MRI implementation of GL, AP, CM including data for over 600 leases
  • Implement and coordinate maintenance updates to application and network servers and systems
  • Upgrade all users to Office to 2003 providing a standardized computing platform
  • Train end users on application (i.e. Office, MRI, Adobe) use and productivity techniques
  • Create technical and detailed end user documentation
  • Engage and serve as liaison for outside third-party software vendors
  • Liaison between business unit and vendors to deploy the rollout of new software
  • Develop and implement technology security policies (i.e. password, access protocol)

Manager of Applications

ING Clarion Partners
01.1998 - 10.2004
  • Managed local and remote application helpdesk and coordinated support with network and desktop teams
  • Created and implemented detailed project plan for the departmental and individual initiatives
  • Trained support staff and end users to enhance application use and productivity
  • Responsible for MRI software upgrades, service packs and hot fixes
  • Served as Project Manager for roll out and implementation of RM and Foresight modules
  • Developed custom views, tables and reports in MRI to meet business unit requirements
  • Spearheaded the firm's DOS to Windows MRI conversion for over 100 buildings 3,000 leases
  • Technical lead during implementation of employee appraisal software solution for HR department
  • Performed Database Administrator functions for multiple Microsoft SQL applications
  • Supported and maintained Citrix Meta Frame and NFuse servers
  • Served as a business analyst and recommended potential solutions
  • Implemented and coordinated maintenance updates to systems and applications
  • Created technical and end user documentation used for MRI and Office training

System/Help Desk Support Manager

Grenadier Realty Corp.
12.1991 - 01.1998
  • Supported 100 in-house users and 21 remote sites, including application and desktop functions
  • Supervised support staff of 6 Helpdesk technicians
  • Responsible for prioritization of case assignments and work load for support staff
  • Implemented MRI upgrades, installation of new modules hot fixes
  • Created and developed accounting reports using MRI Report Writer
  • Developed and implemented operating procedures security policies
  • Coordinated and implemented updates to multiple systems and applications

Accounting Supervisor

London & Leeds Realty Management Corp.
02.1990 - 12.1991
  • Supervised a four-person Accounting team
  • Approved and reviewed Accounts Payables prior to processing
  • Reconciled and reviewed Accounts Receivable ledger and rent roll for accuracy
  • Assisted in the design and development of enhanced management reports
  • Managed month end closing process for accounts payable and general ledger
  • Prepared and maintained Accounting department budget
  • Implemented new applications to improved departmental reporting purposes

Accountant

Solomon Brothers Inc.
06.1989 - 02.1990
  • Responsible for the cash disbursements/ petty cash of multiple entities
  • Responsible for the Accounts Receivable/Accounts Payable subsidiary ledgers
  • Supervised the bank reconciliation and month-ending closings process
  • Prepared and reviewed individual ledger account analysis

Treasury Assistant

Price Waterhouse CPA
01.1987 - 06.1989
  • Controlled cash disbursement for Accounts Payable system
  • Performed payroll and bank reconciliations on a monthly basis
  • Managed the In-house petty cash account
  • Prepared general ledger account analysis on a monthly basis prior to commencing month end closing procedures

Education

Bachelor of Arts - Accounting

Pace University
New York, NY

Skills

  • Project implementation
  • Analysis & evaluation
  • Business analysis
  • Best practices implementation
  • Processes and procedures
  • User support
  • Reports and documentation
  • Active listening

Accomplishments

  • Supervised team of 20 staff members.
  • Led the design and development of an automated payroll system which resulted in the reduction of the process handling time from two days to merely a half-day per week.
  • Assisted with the development and deployment of a brokers system leveraging MRI.

Other Skills

Fluent in Spanish

Timeline

Consultant

Self Employed
08.2024 - Current

VP of Accounting & Consulting

Fitech Consultants, LLC
03.2021 - 08.2024

Consultant

Self Employed
06.2013 - 03.2021

Consultant

JDR Consulting, LLC
06.2012 - 06.2013

Applications Manager

Silverstein Properties
08.2011 - 04.2012

Senior Applications System Analyst

Newmark Knight Frank
11.2006 - 08.2011

MIS Manager of Applications

ACHS Management
01.2005 - 11.2006

Manager of Applications

ING Clarion Partners
01.1998 - 10.2004

System/Help Desk Support Manager

Grenadier Realty Corp.
12.1991 - 01.1998

Accounting Supervisor

London & Leeds Realty Management Corp.
02.1990 - 12.1991

Accountant

Solomon Brothers Inc.
06.1989 - 02.1990

Treasury Assistant

Price Waterhouse CPA
01.1987 - 06.1989

Bachelor of Arts - Accounting

Pace University

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Evelyn Reed