Evelyn Riddick
Hobgood,NC
Summary
With a proven track record at ECU Health, I excel in crisis handling and empathetic patient care, significantly enhancing team collaboration and patient recovery processes. Skilled in trauma-informed care and substance abuse counseling, I adeptly lead therapy sessions and foster positive patient outcomes, showcasing a strong blend of technical proficiency and compassionate support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
ECU Health
Greenville NC, North Carolina
10.2017 - 06.2020
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Documented behavioral incidents to keep accurate records.
- Documented patient behavior, interventions completed and patient response to interventions.
- Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Educated family members on techniques to support a patient's recovery process.
- Monitored patient safety in all areas of the facility.
- Assisted patients improve social relationships and engagement.
- Maintained client and employee areas in good working order and with adequate supplies.
- Aided patients in performing activities of daily living.
- Assisted with execution of client activities, support groups and field trips.
- Assisted in examination and treatment of patients under direction of nursing staff.
- Established and maintained professional working relationships with clients, staff and public.
- Completed patient reports daily and submitted to management for evaluation.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Responded promptly to any emergency situations that may arise within the facility.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Led individual and group therapy supporting prescribed procedures.
- Provided emotional support to clients and patients dealing with difficult situations.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Facilitated group therapy sessions with multiple patients.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Conducted searches of clients upon return to facility.
- Observed patients' behaviors during recreational activities and outings.
- Completed daily client rounds and tracked client movements.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Conducted one-on-one counseling sessions with patients and families.
Certified Nursing Assistant
ECU Health
Greenville NC, North Carolina
04.2017 - 09.2017
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reported changes in patient condition to registered nurse or physician.
- Observed patients for any changes in their physical or mental condition.
- Documented activities and recorded information in EMR system.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Administrative Assistant
Insurance Applications Group
Greenville NC, North Carolina
05.2013 - 03.2017
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Education
Associate of Arts - Humanities
Pitt Community College
Winterville, NC06-2026
Certificate - Peeer Support Specialist
NCCPSSP
Raleigh, NC07-2022
Associate of Applied Science - Human Services Technology
Pitt Community College
Winterville, NC01-2021
GED -
Conway Learning Center
Conway, SC12-2002
Skills
- ADL support
- Crisis handling
- Activity monitoring
- Trauma-informed care
- Positive reinforcement
- Incident reporting
- Empathy and compassion
- Substance abuse counseling
- Self-care practices
Affiliations
- Crafting
- Sewing
- Interior Decor
- Hair Stylist
- Poetry
- Write Short Stories
- Artist/Drawing/Oil panting
Accomplishments
- Every year 1st Place Blue Ribbon Art contest throughout middle school
Certification
- NCPSS certification, issued on July,2022
Timeline
Behavioral Health Technician
ECU Health
10.2017 - 06.2020
Certified Nursing Assistant
ECU Health
04.2017 - 09.2017
Administrative Assistant
Insurance Applications Group
05.2013 - 03.2017
Associate of Arts - Humanities
Pitt Community College
Certificate - Peeer Support Specialist
NCCPSSP
Associate of Applied Science - Human Services Technology
Pitt Community College
GED -
Conway Learning Center
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