Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evelyn Riel

Niles,Michigan

Summary

Hardworking care provider adept at assisting individuals with daily living requirements, medication and housekeeping. Proficient in conditions and requirements. Efficient ClickList Clerk known for high productivity and ability to complete tasks swiftly. Excel in time management, problem-solving, and communication, making significant contributions to team success and customer satisfaction through effective use of these soft skills. Skilled in water restoration and demonstrated strong problem-solving abilities, coupled with keen attention to detail for damage assessment and repair.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Care Provider

Home Instead Senior Care Home
Mishawaka, IN
09.2023 - Current
  • Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
  • Assessed client needs on an ongoing basis and reported any changes to the supervisor or case manager promptly.
  • Provided personal care and companionship to elderly clients in their homes.
  • Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
  • Engaged in conversation with clients to provide emotional support and mental stimulation.
  • Administered medications according to instructions from the client's physician.
  • Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
  • Observed behavioral changes in clients and reported them to the appropriate personnel immediately.
  • Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
  • Arrange medication and reminded patients to take each according to correct schedule.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Provided emotional comfort during difficult times for families dealing with end-of-life issues.

ClickList Clerk

Kroger
Roanoke, VA
01.2020 - 06.2021
  • Provided assistance with unloading customer returns from their vehicles.
  • Greeted customers in a friendly manner and provided excellent customer service.
  • Verified that all customer orders were accurate before loading them into customers' vehicles.
  • Organized backroom storage areas neatly according to store standards.
  • Inspected produce for quality assurance prior to stocking it on shelves or packing it for customer orders.
  • Provided timely feedback to customers regarding their order status.
  • Maintained a clean and safe work environment by following all safety protocols in accordance with company policies.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Tracked outgoing orders to provide shipping status to customers.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Water Restoration Technician

ServiceMaster
Norfolk, VA
08.1996 - 06.1998
  • Repaired damaged walls, floors, ceilings, and other structures within the residence.
  • Operated high-powered cleaning machines to remove dirt and grime from carpets and upholstery.
  • Communicated regularly with supervisor regarding project status updates.
  • Educated customers on best practices for preventing future water damages.
  • Maintained certifications related to industry standards for water damage restoration techniques.
  • Scrubbed sinks, basins and toilets in bathrooms and sanitized surfaces to protect users from infection.
  • Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
  • Requisitioned supplies and equipment for cleaning and maintenance duties.

Education

High School Diploma -

Leicester High School
Leicester, MA
05-1994

Skills

  • Indirect Patient Care
  • Housekeeping support
  • Emotional Support
  • Mobility support
  • Personal Care
  • Medication Distribution
  • Order Fulfillment
  • Customer Service
  • Efficient time management
  • Order Accuracy
  • Excellent Communication
  • Team Collaboration
  • Time management abilities
  • Housekeeping skills
  • Relationship Building
  • Reliability
  • Equipment Operation
  • Safety Compliance

Certification

  • CPR and First Aid Certified

Timeline

Care Provider

Home Instead Senior Care Home
09.2023 - Current

ClickList Clerk

Kroger
01.2020 - 06.2021

Water Restoration Technician

ServiceMaster
08.1996 - 06.1998

High School Diploma -

Leicester High School

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Evelyn Riel