Evelyn Robinson

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Supported needs of [20 ]+ residents under long-term care.

• Provide leadership, supervision, training, guidance, and communication to staff.
• With all aspects of Community management. Assists in community relations and special events.
• Community outreach and follow-up on direct inquiries for residents and family members
• Budget preparation and following an approved operating budget.
• Investigate and respond promptly to resident complaints regarding any issue.
• Share responsibility with the Community Management team to respond to emergencies;

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.

• Identified problems, priorities, options, and possible solutions
• Provided advocacy assistance to victims of domestic violence, sexual abuse, and human trafficking
• Crisis intervention for clients includes safety planning, suicidal guidelines, and advocacy services.
• Supervised [12 ] workers and coordinated daily work activities
• Checked production goods and reported deficiencies
• Worked directly with QA personnel to identify and correct defects
• Filed all documentation correctly and efficiently
• Collaborated with other leaders and executives to direct workflow and support operations
• Implemented policies and standard operating procedures for continuous improvement
• Coordinated project workflows for departments

• Provided care to patients in a manner that promotes safety, comfort, and therapeutic environment
• Responded to referrals for new clients promptly
• Organized and updated client case files, while maintaining detailed case notes on the HCC database
• Assisted with resources for school and work programs
• Resolved housing issues by identifying and presenting housing options for clients.

• Established safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
• Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in field of mental health counseling.
• Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
• Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
• Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.

• Assisted {12}patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

• Assisted clients with routine functions in there home.

• Monitored patients' health, performing basic nursing procedures.

• Took clients to appointments and provided social support.

• Kept records and reported to other healthcare professionals.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Built strong relationships with clients to deliver emotional support and companionship.

• Promoted safe living environment for children through regular home visits, inspections, and evaluations.
• Expedited permanency planning processes by working diligently toward adoption or guardianship when reunification was not possible.
• Improved family dynamics by providing supportive counseling and guidance on effective parenting strategies.
• Maintained confidentiality regarding sensitive client information while ensuring compliance with all legal and ethical requirements.

• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Prevented contraband introduction through diligent cell searches and visitor screenings.
• Oversaw and maintained custody of 120 inmates in maximum security.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.

• Maintained accurate documentation on all 60 cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Provided crisis intervention support for clients experiencing emergencies, using a range of appropriate techniques to de-escalate situations safely.
• Successfully achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Monitored ongoing cases closely, demonstrating our commitment to adjusting case management strategies as needed based on evolving circumstances or new information.