EVELYN RODRIGUEZ
St. Cloud,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Intake Specialist
American Job Center
Waterbury, CT
03.2008 - 07.2015
- Coordinated schedules and appointments, sending out reminders regarding appointment dates.
- Answered and logged incoming inquiries via phone, fax and email.
- Maintained a positive attitude and effectively de-escalated clients during crisis situations.
- Performed assessments to determine individual limitations and strengths.
- Maintained accurate and up-to-date records of client interactions and services provided.
- Connected individuals with relevant community resources and coordinated referrals.
Admistrative Assistant
New Opportunities Inc
Waterbury , CT
03.2008 - 06.2009
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Facilitated communication between different departments within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Greeted visitors and provided general information about the company.
- Composed, edited and typed complex memos and reports with job-related software.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Education
Some College (No Degree) - Administrative Office Support
Goodwin College
Hartford, CT09-2007
Word Processing Specialist Program - Computers
America Business Institute
Bronx, NY06-1985
Skills
- Clerical support
- Customer service
- MS office
- Microsoft Word
- Analytical and critical thinking
- Networking
- Dependable and responsible
- Good Telephone Etiquette
- Communication
- Friendly, positive attitude
- Organization and time management
Timeline
Intake Specialist
American Job Center
03.2008 - 07.2015
Admistrative Assistant
New Opportunities Inc
03.2008 - 06.2009
Some College (No Degree) - Administrative Office Support
Goodwin College
Word Processing Specialist Program - Computers
America Business Institute
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