Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Romero

Menlo Park,CA

Summary

Dedicated and organized individual with experience in providing outstanding customer service and sales experience. I have a high level of integrity, honesty, and respect for others. Can adapt to different work environments and learn new procedures very quickly. Strong written and verbal communication skills in both English and Spanish.

Overview

5
5
years of professional experience

Work History

Intimate Sales

Macy's
Palo Alto, CA
12.2018 - 12.2019
  • Worked on the sale floor selling lingerie & intimate accessories to customers while also sizing and recommending products to fit their needs. Every day I had to be prepared and knowledgeable about our products to socialize with customers that I have different needs according to their preferences. I had to work closely with my coworkers and managers to make sure we achieved our daily goals in sales and service.
  • Issued receipts, refunds, credits or changes due to customers.
  • Stacked bales onto pallets or racks for easy transport and storage purposes.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier

T.J. Maxx
San Carlos, CA
10.2018 - 12.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Food Preparation Worker

Chipotle
San Carlos, CA
02.2017 - 07.2018
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Measured ingredients required for specific food items being prepared.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Responded quickly to any requests from wait staff or management.

Party Host

Chuck E Cheese
Redwood City, CA
01.2015 - 02.2017
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Collected feedback from guests regarding their experience at the event.
  • Kept track of inventory levels and ordered additional supplies when necessary.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered telephone to provide dining information and take reservations.

Education

Associate Degree in Nursing -

Canada College
Redwood City, CA
08.2023

High School Diploma -

Sequoia High School
Redwood City, CA
06.2017

Skills

  • Excellent Research skills
  • Proficient in Microsoft Office
  • Fluent in English and Spanish
  • Effectively meet deadlines
  • Able to work independently and collaborative work environment
  • Strong organizational, problem-solving, and analytical skills
  • Prompt, courteous, and efficient customer service
  • Excellent Written and oral communication skills
  • Exception attention to detail
  • Work well under pressure
  • Experience working with different cultures/ethnic backgroundsd

Timeline

Intimate Sales

Macy's
12.2018 - 12.2019

Cashier

T.J. Maxx
10.2018 - 12.2019

Food Preparation Worker

Chipotle
02.2017 - 07.2018

Party Host

Chuck E Cheese
01.2015 - 02.2017

Associate Degree in Nursing -

Canada College

High School Diploma -

Sequoia High School
Evelyn Romero