Evelyn Rothe
Lewes,DE
Summary
Reliable and detail-oriented professional with a background in customer service, combined with workplace organization and phlebotomy training. Strong problem-solving skills, inventory tracking, and safe equipment operation supporting an efficient, clean, and positive work environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Laundry Attendant
Hilton Home2 Suites
Lewes, DE
08.2024 - Current
- Assists with laundry duties by washing, drying, folding, and sorting linens to hotel standards.
- Maintains cleanliness and organization of laundry area by wiping down machines, folding linens, and arranging supplies.
- Tracks linen stock levels effectively to help prevent overstocking or shortages.
- Operates industrial washers and dryers safely according to manufacturer guidelines to reduce accident and equipment damage risks.
Cashier/Customer Service Associate
Jungle Jim's Waterpark
Rehoboth Beach, DE
06.2022 - 09.2026
- Delivered friendly and professional customer service by answering guest questions, resolving complaints, and providing general park information.
- Processed transactions using the company's POS system.
- Answered phone calls with information on park services, policies, and admission pricing.
- Completed daily ticket office closing procedures, including cash reconciliation, register balancing, and preparing wristband stacks for following business day.
- Stocked and maintained park's gift stand, including merchandise presentation and inventory replenishment.
Front Desk Receptionist
TNT Nails & Spa, LLC
Rehoboth Beach, DE
10.2025 - 12.2025
- Greeted clients, confirmed scheduled appointments, and directed walk-in customers to available nail technicians.
- Answered phone calls to book, reschedule, or cancel appointments and share salon service, technician, and pricing details.
- Checked out clients, booked future appointments, and assisted with digital tipping options.
- Completed opening tasks, including powering on salon equipment and appliances, clocking in employees, approving online-booked appointments, and returning voicemail calls from closed hours.
- Completed closing tasks, including checking out remaining clients, collecting individual commission totals, running daily reports, and totaling cash sales.
Cashier/Sales Associate
Bath & Body Works
Rehoboth Beach, DE
11.2024 - 06.2025
- Operated cash register, processed transactions, and handled returns.
- Greeted customers and assisted them in finding desired products.
- Promoted current product sales and store promotions for shoppers.
- Fulfilled and released BOPIS (Buy Online, Pickup in Store) orders for customer pickup.
- Maintained and restocked merchandise in front rooms.
Student Volunteer
Bayhealth
Milton, DE
09.2023 - 01.2024
- Greeted and directed patients to appropriate medical departments.
- Supported patient check-in process.
- Shadowed radiology staff and assisted with patients as needed.
- Maintained a sterile lobby area and ensured proper mask protocol was followed.
Education
Certification - Phlebotomy Technician Certificate Program
Delaware Technical Community College
Dover, DE08-2026
High School Diploma -
Cape Henlopen High School
Lewes, DE06-2024
Skills
- Phlebotomy techniques
- Venipuncture collections (100 successful venipuncture collections)
- Specimen collection and inventory tracking
- Customer service and conflict resolution
- Interpersonal communication skills
- Problem-solving strategies
- Appointment scheduling and phone etiquette
- Workplace cleanliness and custodial experience
- Machinery operation and attention to detail
Certification
- Certified Phlebotomy Technician, National Healthcareer Association / August 2026
- Basic Life Support Certification, American Heart Association / July 2026
Timeline
Front Desk Receptionist
TNT Nails & Spa, LLC
10.2025 - 12.2025
Cashier/Sales Associate
Bath & Body Works
11.2024 - 06.2025
Laundry Attendant
Hilton Home2 Suites
08.2024 - Current
Student Volunteer
Bayhealth
09.2023 - 01.2024
Cashier/Customer Service Associate
Jungle Jim's Waterpark
06.2022 - 09.2026
Certification - Phlebotomy Technician Certificate Program
Delaware Technical Community College
High School Diploma -
Cape Henlopen High School