Evelyn Rubi Rodriguez H
Alton,TX
Summary
- Dynamic and results-oriented manager with a focus on enhancing operational efficiency and customer satisfaction. Proven track record in training staff and implementing customer feedback strategies that lead to significant service improvements. Strong cash handling skills with a commitment to financial accuracy and integrity. Ready to contribute a unique blend of leadership and operational expertise to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Crew Member
Mini Max
Penitas, Texas
03.2026 - Current
- Maintained cleanliness of store and ensured safety standards.
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized merchandise for visibility.
- Checking on products' expiration dates and if damaged.
- Collaborated with team members to fulfill daily tasks.
- Trained new crew members on store policies and procedures.
- Handled customer complaints with professionalism and care.
- Completed opening and closing tasks such as setting up workstations, counting cash register, cleaning surfaces and restocking supplies.
- Maintained accurate inventory count of novelty items including vapes, pre-rolls, and CBD bottles.
- Verified lottery ticket counts to ensure proper sales processing.
Manager
McDonald
03.2022 - 03.2026
- As a manager I am there to improve team performance and operational efficiency.
- Initiated customer feedback that provided valuable insights for product and service improvements. Such as phone calls and in person complaints.
- Oversaw daily cash handling procedures to ensure accuracy and compliance with financial regulations.
- Trained and supervised staff on cash handling best practices and fraud prevention techniques.
- Monitored financial transactions and reconciled cash registers to maintain precise financial records.
- Assisted in the development of training materials to improve onboarding process for new crew members.
- Adapted to fast-paced work environments during peak hours, effectively managing multiple tasks, simultaneously during peak hours.
- Assisted in the preparation and serving of food items, ensuring adherence, to quality and safety standards.
Crew member
Dollar General
08.2024 - 10.2024
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Collaborated with team members to maintain a clean and organized work environment, contributing to overall efficiency.
- Operated cash registers and handled financial transactions accurately, ensuring a smooth checkout process.
- Monitored inventory levels and assisted in restocking supplies to ensure availability of products.
Education
High School Diploma - Cosmetology
Mission High School
MissionSkills
- Multitasking
- Team Management
- Fast-paced Environment
- Adaptation
- Customer Service
- Restock
- Cash Handling
- Kitchen Safety
Timeline
Crew Member
Mini Max
03.2026 - Current
Crew member
Dollar General
08.2024 - 10.2024
Manager
McDonald
03.2022 - 03.2026
High School Diploma - Cosmetology
Mission High School