Evelyn Santana
Scranton,PA
Summary
Seasoned Registered Nurse with a proven track record at Linwood Nursing and Rehabilitation Center, showcasing expertise in patient assessments and medication administration alongside exceptional mentoring abilities. Elevates patient care through evidence-based interventions and quality improvement, significantly enhancing healthcare delivery. Demonstrates leadership in clinical management and conflict resolution, fostering professional growth among peers. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Registered Nursing professional with substantial experience in healthcare management and patient care. Demonstrates strong ability to lead and collaborate with multidisciplinary teams, ensuring optimal patient outcomes and staff efficiency. Adept at adapting to changing healthcare environments while maintaining high standards in clinical practice and regulatory compliance. Skilled in critical decision-making, patient assessment, and staff training, with focus on fostering supportive and result-driven workplace.
Overview
22
22
years of professional experience
Work History
Registered Nurse/Supervisor/Charge Nurse
Linwood Nursing and Rehabilitation Center
07.2007 - 05.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.6
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.9
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Medical-Surgical RN
Berwick Hospital
12.2000 - 04.2007
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Conducted patient and family teaching sessions on discharge planning, postoperative care, and health maintenance to promote successful transitions to home or other care settings.
- Provided compassionate emotional support to patients and families during challenging health experiences.
- Performed comprehensive physical assessments on newly admitted patients to establish baseline data for ongoing care planning.
- Collaborated with interdisciplinary healthcare team to optimize care quality and continuity for medical-surgical patients.
- Recognized early warning signs of deteriorating patient conditions, initiating rapid response measures to prevent further complications or emergencies.
- Utilized critical thinking skills when managing complex cases involving multiple comorbidities or rapidly changing clinical situations.
- Managed complex medication regimens for multiple patients simultaneously while ensuring accuracy in administration and timely delivery of prescribed treatments.
- Educated patients on disease processes, treatment options, self-care techniques, and medications to promote informed decisionmaking.
- Enhanced patient safety through vigilant monitoring and assessment of vital signs, lab values, and symptoms.
- Advocated for patient needs within the healthcare team to ensure appropriate resources were allocated for optimal recovery outcomes.
- Served as a preceptor for newly hired nurses, providing guidance on hospital policies, unit-specific protocols, and best practices in medical-surgical nursing.
- Mentored nursing students during clinical rotations, fostering their growth and development as future healthcare professionals.
- Reduced infection rates by maintaining strict adherence to infection control protocols and sterile technique during wound dressings and invasive procedures.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
Education
High School Diploma -
Jane Addams Vocational High School
The Bronx, NYBachelor of Science - Nursing
Wilkes University
Wilkes-Barre, PA05.2000
Skills
Physical and Psychological Evaluations
Coaching and Mentoring
Conflict Resolution
Quality Improvement
Customer Service
Nursing staff management
Planning and scheduling
Clinical judgment
Decision-Making
Clinical management
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse/Supervisor/Charge Nurse
Linwood Nursing and Rehabilitation Center
07.2007 - 05.2023
Medical-Surgical RN
Berwick Hospital
12.2000 - 04.2007
High School Diploma -
Jane Addams Vocational High School
Bachelor of Science - Nursing
Wilkes University
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