Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelyn Saravia

Las Vegas,United States

Summary

Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. As well as a Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service. Motivated Busser with talent at coordinating daily activities to meet exceptional service and quality standards.

Overview

2
2
years of professional experience

Work History

Restaurant Busser

The Beast -Todd English
Las Vegas , NV
05.2022 - Current
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Performed pre-bussing duties such as sweeping floors and removing dirty-used dishes.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning tables.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.

Hostess,Busser,food Runner

Burger Bar
Las Vegas , Nevada
01.2022 - 05.2022
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating and menu information.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Documented reservations and communicated changes to guests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Education

High School Diploma -

Beacon Academy of Nevada
Las Vegas, NV
05.2022

Skills

  • Silverware and Glassware Restocking
  • Multitasking and Prioritization
  • Cleaning and Sanitizing
  • Warm and Welcoming
  • Highly Organized
  • Self-Motivated
  • Guest Greeting and Seating
  • Beverage and Ice Dispenser Refilling
  • Employee Training
  • Wait List Management
  • Large Party Preparation
  • Attention to Detail
  • Table Bussing
  • Personable and Friendly
  • Active Listening and Communication
  • Front- and Back-of-House Coordination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Busser

The Beast -Todd English
05.2022 - Current

Hostess,Busser,food Runner

Burger Bar
01.2022 - 05.2022

High School Diploma -

Beacon Academy of Nevada

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Evelyn Saravia