Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Evelyn Schrock

Arcade

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Waitress

Mel's Place LLC
06.2020 - Current
  • Maintained a clean work environment
  • Developed strong relationships with regular customers, fostering loyalty to the establishment.
  • Assisted management in updating menus seasonally while considering feedback from both customers and staff members.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new staff members on restaurant policies, procedures, and customer service standards.
  • Resolved guest complaints swiftly and professionally, resulting in increased repeat business.

Waitress

JD's Brew Pub
02.2024 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Nail Technology Program -

The Salon Professional Academy
Tonawanda, NY
03-2025

High School Diploma -

Pioneer Highschool
Yorkshire, NY
06-2021

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Exceptional communication
  • Nail art techniques
  • Gel application
  • Nail preparation
  • Nail polish application
  • Hygiene practices

Accomplishments

  • Achieved Head Waitress through effectively helping cover time off, providing great customer service, going above what i am asked, calling off minimal times
  • Passed my nail technology state practical

Certification

Nail Tech Certification

Interests

  • Experimenting with different nail enhancements and designs to expand skills and techniques
  • Going on walks
  • Reading
  • Photography

Timeline

Waitress

JD's Brew Pub
02.2024 - 05.2024

Head Waitress

Mel's Place LLC
06.2020 - Current

Nail Technology Program -

The Salon Professional Academy

High School Diploma -

Pioneer Highschool

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