Evelyn Serrano
New York,NY
Overview
4
4
years of professional experience
Work History
Account Specialist
The RealReal
01.2022 - Current
- Drives product acquisition from existing base and works to reactivate lapsed accounts by fostering relationships and identifying new opportunities.
- Utilizes Salesforce, G-Suite, CRM software daily to track outreach and manage pipeline of 2,500+ accounts.
- Analyzes data to identify market trends, demand and value in products to communicate accurate and clear expectations for consumers.
- Graduated from selective Leadership Development Program designated to mentor individuals with potential to succeed in management positions.
- Identified as top 5 performer by manager and leadership in organization of 100+ specialists.
Gallery Associate
Galeries Bartoux
05.2021 - 01.2022
- Evaluated art market trends to provide detailed reports for investment advantages in modern art markets and analyzed trends in artist/medium.
- Built and strengthened client relationships to provide expert advice on acquiring artworks with a portfolio of $50,000 - $150,000 in monthly acquisitions.
- Managed exhibition and purchase logistics such as scheduling, professional crating, deliveries, and registration for artworks traveling worldwide.
- Designed digital renderings and presentations using Adobe Photoshop and G-Suite for clients.
- Promoted events and exhibits via social media, email and other communication methods,
Paralegal
Lazarus & Lazarus, P.C.
07.2020 - 05.2021
- Drafted and proofread briefs, affidavits and other legal correspondence for multiple attorneys within firm along with coordinating filings and receipts of paperwork.
- Researched and interpreted New York and New Jersey legal articles, codes, statutes, decisions and orders, and supporting documents.
- Conferred and strategized with attorneys, clients, and other professionals to discuss confidential case details and course of action.
- Conducted detailed client intakes and entered information into company database.
Gallery Manager
Olsen Gruin Gallery
02.2019 - 03.2020
- Prepared and reviewed monthly exhibition materials and drafted press releases, price lists and marketing campaigns.
- Coordinated and assisted in the installation of works of art for rotating exhibitions including shipment, layout and logistics.
- Communicated directly with clients, researched lists for potential markets, and maintained professional relationships with press contacts.
- Organized and registered records in online database securing documentation of actions for each artwork, crafting offers, invoices and processing transactions.
Education
Bachelor of Arts - Art History
New York University
New York, NY05.2020
Skills
- Fluent in Spanish
- Experienced in G-Suite, Salesforce, Office 365, and Adobe Photoshop
- Customer Relationship Development
- Problem Anticipation and Resolution
- Maintain Budgets
- Social Media Marketing
- Studio Management
- Sales Documentation
- Time Management
Hobbies & Interests
- Shelter Support Volunteer at ASPCA
- Avid Google Restaurant Reviewer
- Proud NYPL Supporter
- Mixed Martial Arts Student
Timeline
Account Specialist
The RealReal
01.2022 - Current
Gallery Associate
Galeries Bartoux
05.2021 - 01.2022
Paralegal
Lazarus & Lazarus, P.C.
07.2020 - 05.2021
Gallery Manager
Olsen Gruin Gallery
02.2019 - 03.2020
Bachelor of Arts - Art History
New York University
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