Evelyn Serrato
Salinas,CA
Summary
Devoted and detail-oriented Human Resources Specialist with 9 years' experience excelling at planning, multitasking and completing tasks to accomplish program initiatives.
Overview
12
12
years of professional experience
Work History
On Site Representative
Constant Staffing, LLC
07.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Reached out to qualified referral candidates to obtain applications.
- Conducted new employee onboarding and provided ongoing orientation training.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
HR Specialist/Recruiter
Ultra Personnel
11.2022 - 03.2023
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Accurately prepared weekly payroll and tracking data using Uattend/Simplify system.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Recruiting Coordinator
Santa Cruz Nutritionals
05.2022 - 07.2022
- Administer recruiting operations in collaboration with the hiring managers and other human resources (HR) staff.
- Coordinate temporary staffing by partnering with external staffing agencies and internal business leaders.
- Establish and maintain strong communication and relationships with temporary agencies.
- Lead temporary staff orientations and onboarding and generate reports and dashboards for stakeholders.
- Process temporary agency invoices and temporary staff hires and terminations in HRIS system.
- Schedule and coordinate interviews (phone, onsite, virtual, etc.), ensure timely post-interview debrief meetings, and provide timely follow-up correspondence to candidates on recruiting status.
- Source and recruit various positions including front-line production and production support roles.
- Utilize Company applicant tracking system (ATS) for the full cycle recruiting process, to build and maintain reports, and update candidate information and job postings on various job boards.
- Administer candidate pre-hire related tasks including documentation, drug screening, and background checks.
- Coordinate the pre-hire process internally with hiring managers and others on the HR team.
- Provide timely feedback to upper management and hiring managers on the hiring process.
- Follow-up with hiring managers and newly hired employees to ensure excellent orientation and onboarding experience.
- · Manage the onboarding survey process to include data collection and trend analysis.
- Coordinate, support, and/or attend various Company and external recruiting events.
- Plan, execute, and support various HR and recruiting projects and initiatives as assigned by management.
Human Resource Coordinator/Labor Coordinator
Fresh Express
08.2020 - 05.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Notify departments on current and future employee leave of absence.
- Assisted employees on FMLA packets and ensured they understood all documentation.
- Ensured all FMLA packets were turned in before deadline and verified their were no restrictions.
- Responsible for activating 401k in the system for all new employees.
- Worked cooperatively with collective bargaining union representatives and management in regards to employee relations.
- Responsible for supporting labor for production and all other operations.
- Entered data, generated reports and produced tracking documents.
- Oversaw operational, clerical and customer service support activities.
- Ensuring temporary labor requests are met by strategically communicating labor orders from several agencies.
- Responsible for processing payroll: ensure all timecards submitted and approved, sent to all Temp Agencies.
- Responsible for all Invoices, making sure they get coded correctly, and are being submitted to accounting on a timely matter for processing.
- Ensured all Temporary Associates were trained and were complying with all safety guidelines and GMPS.
- Managed a tracking spreadsheet of all Temporary Employees, ensuring the company was complying with the union contract.
Human Resources Generalist
Growers Express
07.2019 - 08.2020
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on, payroll, FMLA, and benefits.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Managed employee rewards programs.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Support company leadership in the annual performance review process.
- Conduct thorough and objective investigations to resolve employee relations issues.
- Conduct or assist with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
- Work closely with managers and employees to improve work relationships, build morale and increase productivity and retention.
Claims Adjuster
Intercare Insurance
01.2018 - 07.2019
- Three – point contact, initial investigation, and initial benefit determination.
- Identify and address questionable (AOE/COE) claims.
- Prepare claims status reports to carriers at 90-day intervals.
- Manage and direct medical care, including strategies to maintain medical control and objection when appropriate.
- Establish and monitor reserves at periodic intervals.
- Identify and manage subrogation issues on workers compensation claims.
Office Assistant
J.Marchini Farms
10.2016 - 01.2018
- Provide receptionist duties as needed: answer phones, primary contact for public and employees.
- Responsible for processing payroll: ensure all timecards submitted and approved.
- Update and print Daily Reports/Timecards (Employee Hours, Attendance and Disciplinary).
- Assist with New Hire orientations.
- Continuous communication with salary Supervisors daily to verify/validate employee headcount.
- Track, Make, and issue employee ID badges.
- Assist with Tailgates relating to OSHA (heat stress, Proper lifting, heat-illness etc).
- Assist supervisors ensuring there is water, cups, soap and company’s manual book with all safety protocols for each ranch.
HR Assistant/Payroll Clerk
Dole Fresh Vegetables - Harvesting
11.2015 - 10.2016
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Assisted Department Managers and Supervisor’s with employee disciplinary actions.
- Received, Reviewed and Entered all Leave of Absence request to all departments.
- Assisted with New Hire orientations (planning pre-employment sessions, conducting new hire orientation presentations for Harvesting Crews.
- Review and reply to all hourly employment/income verification requests.
- Worked with Payroll and Management Teams in entering new and modified hourly garnishments.
- Verify and communicate vacation eligibility to employees and department supervisors.
- Review sick pay requests and process stitcher for payroll processing and payout.
- Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
- Maintained payroll information by calculating, collecting and entering data.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
HR Assistant
Dole Fresh Vegetables
08.2013 - 11.2015
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Review and respond to all hourly employment/income verification requests.
- Responsible for distributing departmental attendance reports.
- Coordinate meetings with Plant Manager and employees when issuing suspension due to attendance.
- Generate and disseminate daily discipline warnings based on attendance report absence codes.
- Primary Annual Enrollment Assistant (over 650 employees enrolled)
- Assist with Leave of Absence communication to departments based on current and future leave cases.
- Assist entering new and modified hourly garnishments.
- Verify and communicate vacation eligibility to employees and department supervisors.
- Review sick pay requests and process stitcher for payroll processing and payout.
- Assisted with 2014 Safe Quality HR Program including planning and conducting training sessions, LOTO tailgates.
- Assist with ensuring temporary labor requests are met by strategically communicating labor orders from one-four agencies.
- Responsible for documenting and providing copies of employee’s file and/or attendance records.
- Assisted with New Hire orientations (planning pre-employment sessions, conducting new hire orientation presentations)
Education
Human Resources Development
Agricultural Personnel Management Association.
Online Courses05-2023
High School Diploma -
Salinas High School
Salinas 06.2004
Skills
- MS Word & Excell
- FMLA/ADA/EEO/WC
- Benefits Administration
- HR Policies & Procedures
- Employee Relations
- Staff Recruitment & Retention
- Orientation & Onboarding
Languages
English
Spanish
Timeline
On Site Representative
Constant Staffing, LLC
07.2023 - Current
HR Specialist/Recruiter
Ultra Personnel
11.2022 - 03.2023
Recruiting Coordinator
Santa Cruz Nutritionals
05.2022 - 07.2022
Human Resource Coordinator/Labor Coordinator
Fresh Express
08.2020 - 05.2022
Human Resources Generalist
Growers Express
07.2019 - 08.2020
Claims Adjuster
Intercare Insurance
01.2018 - 07.2019
Office Assistant
J.Marchini Farms
10.2016 - 01.2018
HR Assistant/Payroll Clerk
Dole Fresh Vegetables - Harvesting
11.2015 - 10.2016
HR Assistant
Dole Fresh Vegetables
08.2013 - 11.2015
Human Resources Development
Agricultural Personnel Management Association.
High School Diploma -
Salinas High School
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