EVELYN STOVER
Charleston,SC
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Hotel Bennett
06.2024 - 08.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
Sales Associate
J. Crew
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engaged customers, and promoted specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier/Customer Service
One Of A Kind Gallery
02.2023 - 09.2023
- During my shift, I managed the whole business on my own and provided information to customers on products or services
- Worked extra shifts to meet business needs and opened and closed the store when working.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Greeter/Customer Service
Aerie By American Eagle
11.2022 - 12.2022
- As a seasonal employee at Aerie, it was my responsibility to assist customers in selecting apparel and presents, folding items, and cleaning the store.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
Hostess/Server
TW Graham & Co
05.2016 - 08.2016
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintained high levels of guest satisfaction throughout their meal.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Business Administration - Business -
College of Charleston
05.2025
High school diploma -
Wando High School
06.2021
Skills
- Cashiering
- Retail Sales
- Customer Service
- Cleaning Experience
Timeline
Front Desk Receptionist
Hotel Bennett
06.2024 - 08.2024
Sales Associate
J. Crew
10.2023 - 01.2024
Cashier/Customer Service
One Of A Kind Gallery
02.2023 - 09.2023
Greeter/Customer Service
Aerie By American Eagle
11.2022 - 12.2022
Hostess/Server
TW Graham & Co
05.2016 - 08.2016
High school diploma -
Wando High School
Bachelor of Business Administration - Business -
College of Charleston
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