Evelyn Thomas
Davenport,IA
Summary
Highly motivated and responsible, ready to apply education in the workplace. Offers Microsoft Office skills, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled with working under pressure and adapting to new situations and challenges to best enhance the organization brand. Strong customer service skills, greeting customer with a warm smile.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Team Lead
Hy-Vee Regional Bakery
Davenport, IA
09.2022 - Current
- Developed strategies to increase team productivity and improve customer service levels.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team performance against targets, taking corrective action where necessary.
Bakery Clerk
Hy-Vee
Davenport, IA
09.2019 - 09.2022
- Greeted customers, answered questions, and provided product knowledge.
- Verified that all products were labeled with correct pricing information.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
Deli Clerk
Hy-Vee
Davenport, IA
07.2017 - 09.2019
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Responded to customer questions regarding product availability.
Data Entry Clerk
First National Bank of Chicago
Chicago, IL
07.1991 - 04.1997
- Organized files according to established procedures for easy retrieval later on.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
Volunteered
Destiny International Ministries
Youngstown, OH
08.1999 - 11.2010
- Organized and filed documents, both physically and electronically.
- Maintained office supplies inventory, ordered new materials as needed.
- Assisted with scheduling meetings, conferences, interviews, and other events.
- Conducted counseling sessions.
Education
Some College (No Degree) - Administrative Office Professional
Scott Community College
Riverdale, IASkills
- Data Entry
- File Management
- Positive and professional
- Verbal and written communication
- Multi-Line Telephone Systems
- Multi-line telephone skills
- Time Management
- Organization skills
- Microsoft Office
Certification
- Certificate
- Administrative Office Professional
- 12/2022
Timeline
Team Lead
Hy-Vee Regional Bakery
09.2022 - Current
Bakery Clerk
Hy-Vee
09.2019 - 09.2022
Deli Clerk
Hy-Vee
07.2017 - 09.2019
Volunteered
Destiny International Ministries
08.1999 - 11.2010
Data Entry Clerk
First National Bank of Chicago
07.1991 - 04.1997
Some College (No Degree) - Administrative Office Professional
Scott Community College
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