College graduate with a strong work ethic, exceptional customer service and problem-solving skills. Looking to build a long-term career and enhance my educational and professional skills in a dynamic and challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager / Owner
ATM Construction and Painting LLC
03.2022 - Current
Prepare bids, invoices, and contracts for clients
Process employee payroll and withholdings
Maintained computer and physical filing systems.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Personal Banker
Peoples Bank of Commerce
01.2021 - 12.2021
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Operations Specialist
Peoples Bank of Commerce
03.2020 - 12.2020
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Collected, arranged, and input information into database system.