Summary
Overview
Work History
Skills
Timeline
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Evelyn Toscano

Evelyn Toscano

Imperial Beach,United States

Summary

Hardworking server with 24 years of experience and solid background in food service field. Highly skilled while keeping calm and maintaining professionalism. History top sales person of delivering speedy needs with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards.

Overview

24
24
years of professional experience

Work History

Nutrition Assistant

UCSD Medical Center
San Diego, CA
04.2023 - Current
  • Developed and implemented nutrition plans tailored to individual patient needs.
  • Recommended nutrient dense meal plans that are culturally appropriate for each client's individual needs.
  • Demonstrated knowledge of menus, including daily specials and promotions.
  • Attended staff meetings regularly in order to stay informed about new menu offerings or changes in policy.
  • Analyzed food labels to help clients make informed decisions about what they eat.
  • Maintained an organized and efficient work environment by restocking supplies and cleaning equipment.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.

Server

Hectors seafood
Chula Vista, CA
2/01/06 - 04.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Manager

Wallys Wine
Imperial Beach, California
01.2006 - 04.2021
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Coordinated employee schedules according to shift changes and availability.
  • Balanced currency, coin, checks, and cash in cash drawers at beginning of shift and throughout day.
  • Counted money in cash drawer at end of each shift to verify accuracy of transactions.
  • Utilized computer system to process customer transactions including deposits, withdrawals, transfers, payments.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
  • Trained new employees on proper cooking techniques, equipment use, recipe adherence.
  • Ordered food supplies every week to restock inventory, remaining aware of budgets.

Server Barteder Mangement

Karinas Seafood
Chula Vista, CA
01.2000 - 01.2006
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

Skills

Bilingual Fluent English & Spanish

  • licensed Alcoholic Beverage Control
  • Food Handlers Card
  • 24 Years Experience
  • Point of Sale (POS) System Operations
  • Liquor, Wine and Food Service
  • Transactions and Cash Handling
  • Cool Under Pressure
  • High Volume Dining
  • Team Player
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • Customer Service
  • Creative Problem Solving
  • Work Station Assignments
  • Safe Serving Knowledge
  • Teamwork and Professionalism
  • Hospitality and Guest Service
  • Food Preparation
  • Special Diets
  • Dietary Restriction Assistance
  • Patient Assessment
  • Food Allergy Management
  • Special Diet Requirements
  • Public Health

Timeline

Nutrition Assistant

UCSD Medical Center
04.2023 - Current

Manager

Wallys Wine
01.2006 - 04.2021

Server Barteder Mangement

Karinas Seafood
01.2000 - 01.2006

Server

Hectors seafood
2/01/06 - 04.2023

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Evelyn Toscano