Motivated professional with a strong work ethic and adaptability. Proven ability to excel in fast-paced environments while mastering new skills quickly. Recognized for exceptional interpersonal skills and effective time management. Committed to contributing to organizational growth through high-quality work under pressure.
Overview
4
4
years of professional experience
Work History
Café Associate
Villa Sport Athletic Club & Spa
Portland
05.2025 - Current
Prepared and served snacks and meals according to standardized recipes and preparation guidelines, ensuring consistency and quality.
Delivered friendly, efficient service in a fast-paced, team-oriented environment, contributing to a fun and dynamic café atmosphere.
Maintained a clean and organized workspace, complying with health and safety regulations throughout service.
Trained new staff in café procedures and customer service techniques to ensure consistent quality of service.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Maintained cleanliness and organization of cooking, food prep, and serving areas in compliance with health and safety standards. Took on multiple roles as needed, supporting various café functions with a flexible and proactive approach.
Cultivated a positive customer experience through a can-do attitude and willingness to assist wherever needed.
IT Service Desk Analyst
University of Rhode Island
Kingston
08.2025 - 12.2025
Provided first-level technical support to students and faculty, addressing hardware and software issues with patience and clarity.
Monitored and managed inbound support requests through the ticketing system, ensuring timely responses and resolutions.
Documented troubleshooting procedures and resolutions in the knowledge base to enhance team efficiency and user experience.
Collaborated with other departments to coordinate and resolve cross-functional IT issues impacting user services.
Data Analysis Intern
4G Clinical
Portland
05.2024 - 08.2024
Supported the clinical trial data team by performing data cleaning and analysis tasks using proprietary software.
Conducted quality assurance on data inputs and documentation to ensure regulatory compliance.
Collaborated with IT and compliance departments to streamline workflows and improve efficiency.
Supported data extraction processes by gathering and organizing clinical trial data from various sources.
Maintained comprehensive documentation of data processes, contributing to regulatory compliance and quality assurance.
Participated in team meetings to discuss data findings and propose actionable insights for project improvement.
Barista & Shift Lead
Starbucks
Portland
01.2023 - 01.2024
Prepared high-volume custom drink orders efficiently and accurately while maintaining a fast pace.
Managed opening and closing tasks, trained new baristas, and delegated responsibilities as a Shift Lead to optimize service flow.
Built strong customer relationships, resulting in positive feedback and repeat business.
Earned Oregon Food Handler's and Barista Certification.
Collaborated with team members to streamline service during peak hours, enhancing overall customer experience.
Handled cash and credit transactions, ensuring accurate cash drawer management throughout shifts.
Referee
CYO Basketball
Portland
01.2022 - 01.2023
Officiated youth basketball games, consistently enforcing rules with fairness and integrity.
Fostered a supportive and educational environment for young athletes and coaches.
Developed conflict resolution and decisive decision-making skills under pressure.
Collaborated with fellow referees to ensure consistent rule enforcement across games.
Education
Bachelor of Arts - History
University of Rhode Island
Kingston, Rhode Island, RI
05-2028
Bachelor of Science - Political Science, History
University of Rhode Island
Kingston, RI
05-2028
College Prep -
Jesuit High School
Portland, OR
05.2024
Skills
Data analysis
Technical support
Customer service
Team collaboration
Quality assurance
Conflict resolution
Affiliations
Volunteer, Royal Family Kids Camp
Leadership Activities Volunteering
Kappa Delta Sorority, Merchandise Chair: As Merchandise Chair for Kappa Delta, I oversee the design, selection, and distribution of chapter merchandise while managing budgets and coordinating with vendors. I ensure merchandise reflects Kappa Delta’s values and branding, promotes chapter unity, and meets members’ needs through organization, creativity, and attention to detail.
Director Of Rituals, Kappa Delta Sorority: As Director of Rituals for Kappa Delta, I am responsible for upholding the traditions and values of the sorority by planning, organizing, and executing all ritual ceremonies with accuracy and respect. I ensure rituals are conducted meaningfully and confidentially, educate members on their significance, and work closely with chapter leadership to preserve the integrity and spirit of Kappa Delta.
Royal Family Kids Camp: Counselor, Portland, OR, Seasonal, Mentored children in foster care during week-long summer camps, providing emotional support in a trauma-informed environment. Led engaging group activities and ensured the safety and well-being of campers. Established strong rapport with children from diverse backgrounds, adapting communication styles effectively.
Oregon Food Bank: Volunteer, Portland, OR, Ongoing, Participated in food sorting and packaging to distribute meals to underserved communities. Worked collaboratively in fast-paced environments, emphasizing teamwork and clear communication.
Associate Surgical Technician (Non-Scrub Role) at Providence Portland Medical CenterAssociate Surgical Technician (Non-Scrub Role) at Providence Portland Medical Center