Evelyn Urbina
Sugar Land,TX
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. A few current accounts include Conoco Phillips – Site Work STX, Inpex Eagle Ford LLC, ticketing and validation for Devon Energy. Helped with creating Packets for OXY (Invoicing), Excel, Vlookup and many more.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Billing Specialist
Equipment Transport LLC
Houston, TX
12.2022 - Current
- Billing System Management: proficient in managing and utilizing billing software or systems, such as SAP, to process invoices, track payments, and generate reports.
- Invoice Generation and Processing: skilled in creating accurate and detailed invoices, ensuring that all necessary information, such as billing codes, rates, and quantities, is included.
- Billing Dispute Resolution: ability to effectively communicate with clients or customers to resolve billing disputes or discrepancies, ensuring prompt resolution and maintaining positive relationships.
Accounting Clerk
CEMEX corporate
Houston
03.2021 - 12.2021
- Entered as an Accounting clerk, dealt with Drivers, vendors and dispatch answering phone daily, assisting drivers with any questions or concerns regarding their paychecks, unpaid tickets, settlements , billing, and etc
- Cross trained on schedule agreements, freight worklist, credit/rebill, indexing images
- I've also worked on Qs/reviewing several loads before submitting them to be processed for payment to drivers
- Billing/data Entry
- Also helped team members with duties
- Sending out settlements to drivers per request.
Tier 1 Agent
Sunnova Energy Corporation
Houston
01.2020 - 01.2021
- Entered as in administrative assistant responding to emails to troubleshoot customers issues and any billing questions
- Began cross training as a Tier 1 agent handling inbound and outbound calls
- Dealt with customers and partners from Al aspects of the process
- Handles billing more in-depth
- Delegated customers to Tier 2 agents looking to perform credit checks for eligibility on our systems
- Performed Contract Underwriting cases
- Also cross trained in transfers and refinance for customers.
Office Administrator
Body Shop
Houston
01.2018 - 01.2020
- Payroll, AR reporting, reconcile Company card transactions, new hires, office supply and uniform budget, closing files, time clock corrections, statements, pay detail reports, accounts payable/ account receivables, safety shop walks, team engagements and etc.
Office Coordinator
Body Shop
Houston
01.2016 - 01.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
- Increased team productivity by reorganizing office supplies and protocols
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents
Education
High School Diploma -
Norte Vista High School
Riverside, CA 08.2009 - 05.2013
Skills
Client relations/customer serviceBilingual (English/Spanish)Computer skillsStrong leadershipAbility to manage multiple projectsTeam PlayerAccountingMicrosoft OutlookAccounts PayableOffice ManagementAccounts ReceivableMicrosoft WordOffice ExperienceAdministrative Experience
SSRS Reports
SharePoint
Ticketing
Account Management
Great Plains
OpenInvoice
Fuel Dispatch
Sharepoint
TMW
Invoicing
Timeline
Billing Specialist
Equipment Transport LLC
12.2022 - Current
Accounting Clerk
CEMEX corporate
03.2021 - 12.2021
Tier 1 Agent
Sunnova Energy Corporation
01.2020 - 01.2021
Office Administrator
Body Shop
01.2018 - 01.2020
Office Coordinator
Body Shop
01.2016 - 01.2018
High School Diploma -
Norte Vista High School
08.2009 - 05.2013