Evelyn Usher
Denver,CO
Summary
Driven by a passion for precision haircutting and exceptional customer service, I honed my skills at Supreme Styles Barbershop, mastering fade mastery and verbal communication. My adaptability and dedication to sanitation practices contributed to a significant increase in client retention and satisfaction, showcasing my ability to meet and exceed employer expectations. Motivated Barber familiar with properly maintaining equipment and supplies. Desiring to further develop acquired skills while working for expanding company. Reliable Barber focused on providing fast, friendly and knowledgeable service. Solid, loyal clientele built through years of friendly, reliable hair cuts and style. Current on latest trends in men's hair fashions, beard trims and specialty shaves.
Overview
4
4
years of professional experience
Work History
Barber Apprentice
Supreme Styles Barbershop
02.2023 - Current
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
- Mastered proper sanitation procedures for equipment used throughout appointments to maintain a safe working environment for clients and staff alike.
- Supported marketing efforts for the barber shop through social media engagement and word-of-mouth referrals from satisfied clients.
- Collaborated with senior barbers to learn advanced techniques, refining skills and improving overall craftsmanship.
- Upheld a high level of professionalism by adhering to the dress code, punctuality expectations, and code of conduct within the barber shop.
- Developed strong client relationships through attentive listening, effective communication, and personalized service.
- Participated in regular team meetings where constructive feedback was exchanged among colleagues for continuous growth opportunities.
- Assisted in maintaining a clean and organized salon environment for optimal efficiency and client comfort.
- Gained proficiency in various haircut styles, including fades, tapers, pompadours, buzz cuts, and undercuts.
- Practiced razor-sharp attention to detail when performing intricate beard trims, ensuring clean lines and symmetrical shapes.
- Expanded knowledge on various grooming products available allowing informed recommendations tailored specifically toward client needs.
- Promoted a welcoming atmosphere by engaging with clients professionally while maintaining a friendly demeanor.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered incoming telephone calls and scheduled appointments for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
Front Desk Receptionist
Hand And Stone Massage And Facial
01.2020 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
Barber Certificate - Barber
Emily Griffith Technical College
Denver, CO07.2024
High School Diploma -
Rangeview High School
Aurora, CO05.2008
Skills
Hot towel treatments
Precision haircutting
Hair Styling
Fade mastery
Clipper Techniques
Client consultation
Razor Shaving
Sanitation Practices
Appointment Scheduling
Beard Trimming
Mustache grooming
Salesmanship
Shampooing techniques
Texture services
Creativity and Artistry
Scissor-over-comb
Customer safety
Quick Learner
Verbal communication strength
Cleaning and sanitation
Hairstyles knowledge
Work area sanitation
Professional manner
Highly motivated self-starter
Scalp Massage
Timeline
Barber Apprentice
Supreme Styles Barbershop
02.2023 - Current
Front Desk Receptionist
Hand And Stone Massage And Facial
01.2020 - 10.2023
Barber Certificate - Barber
Emily Griffith Technical College
High School Diploma -
Rangeview High School
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