Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Logistics Operations Manager
The Digital Pavilion
BROOKLYN, NY
11.2016 - Current
Managed the order fulfillment processes, including inventory control, shipping and receiving.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Resolved any issues related to product returns or damaged shipments promptly.
Coordinated with freight forwarders to expedite international shipments.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met including scheduling pickups and deliveries.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Developed and enforced policies for logistics processes, improving overall productivity.
Processed timecards and payroll data for team of employees.
Teller
Chase Bank
New York, NY
02.2022 - 06.2022
Processed customer transactions accurately and efficiently, ensuring compliance with financial regulations.
Managed cash drawer, balancing daily transactions to maintain accuracy and accountability.
Provided exceptional customer service, resolving inquiries and issues promptly to enhance client satisfaction.
Trained new tellers on operational procedures and customer interaction techniques, promoting team effectiveness.