Evelyn Villa
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Strategic Planning Manager
Retro Fitness (Project Lift)
Mesquite, TX
01.2023 - Current
- Identified opportunities for improvement within existing processes by analyzing data from operations reviews and other sources.
- Prepared presentations on strategic planning initiatives to senior management teams.
- Analyzed data from internal sources such as customer feedback surveys and financial reports to inform decisions related to strategy development.
- Provided support during crisis situations by helping senior leaders make informed decisions quickly based on available information.
- Developed procedures for evaluating business proposals based on their potential impact on organizational objectives.
- Ensured compliance with all applicable laws and regulations when developing strategies or making recommendations.
- Created a comprehensive process for tracking progress against strategic goals and objectives.
- Coordinated with cross-functional teams across departments to ensure alignment with corporate strategy.
- Managed new hire trainings and onboarding to keep department employees aware of company policies and procedures.
- Found solutions to issues and promoted diminish conflicts to improve group function and planning success.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Member Sales Associate
Youfit
Garland, TX
10.2020 - 01.2023
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Grew annual business sales with strategic networking and marketing initiatives.
- Cross-sold additional products and services to purchasing customers.
- Planned and followed through with inventory management for each store.
- Negotiated and closed deals with minimal oversight.
- Streamlined operational efficiencies by tracking quarterly and annual sales metrics.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Called, e-mailed and followed-up on leads generated by company marketing efforts.
- Developed relationships with local businesses to promote organization's memberships.
- Analyzed customer feedback to identify areas of improvement in member experience.
- Resolved any customer complaints quickly and efficiently.
J&M Hernandez Electric
Javier Hernandez
Seagoville, TX
05.2018 - 10.2020
- Generated weekly aging reports for management review.
- Analyzed customer accounts to ensure timely payment of invoices.
- Reviewed and verified invoices for accuracy and completeness.
- Created journal entries for general ledger posting as required for month-end closing process.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Processed invoice payments and recorded information in account database.
Education
High School Diploma -
Seagoville High School
Dallas, TX05-2020
Skills
- Business Needs Assessment
- Adaptive Learning
- Employee Performance Management
- Proficient Project Management
- Team Building and Leadership
- E-Learning Design
- Staff Development
- Sales skills
References
References available upon request.
Timeline
Strategic Planning Manager
Retro Fitness (Project Lift)
01.2023 - Current
Member Sales Associate
Youfit
10.2020 - 01.2023
J&M Hernandez Electric
Javier Hernandez
05.2018 - 10.2020
High School Diploma -
Seagoville High School
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