Evelyn Whritenour
Lyndhurst
Summary
Insurance professional with 12+ years of experience in personal lines risk placement, underwriting support, and carrier relationship management within a high-performing insurance brokerage. Proven ability to manage complex middle-market and high-value risks, optimize carrier partnerships, and drive exceptional retention. Brings strong operational insight, process discipline, and systems expertise to support scalable brokerage operations. $2M book of business with 98% retention.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Risk Placement Specialist
Hanson & Ryan Inc
Totowa, NJ
08.2013 - Current
- Identify and secure appropriate carriers for middle-market and high-value personal lines risks, ensuring optimal coverage, pricing, and underwriting fit.
- Perform in-depth risk analysis, leveraging aerial imagery, tax records, and property valuation tools (Zillow) to support accurate underwriting decisions.
- Conduct rigorous underwriting reviews while expanding and strengthening carrier relationships to increase placement capacity and operational flexibility.
- Manage and retain a $2 million book of business with a 98% retention rate, reflecting strong servicing, renewal management, and client trust.
- Lead renewal reviews and coverage analysis, identifying gaps, enhancements, and cost efficiencies for clients.
- Serve as a key liaison with carriers, maintaining expert knowledge of carrier portals, underwriting guidelines, and appetite changes.
- Provide white-glove servicing to high-value and complex clients, ensuring timely resolution and consistent service standards.
- Support agency operations through accurate documentation, system updates, and adherence to underwriting and compliance requirements.
Education
Bachelor of Science - Business Administration And Management
Montclair State University
Montclair, NJSkills
- Insurance Operations Management
- Risk Assessment & Carrier Placement
- Underwriting & Coverage Analysis
- Carrier Relationship Management
- Retention & Renewal Strategy
- High-Net-Worth & Middle Market Clients
- Process Improvement & Workflow Optimization
- Agency Management Systems (AMS)
- Regulatory Compliance & Licensing
- Bilingual Client & Carrier Communication
Certification
- Certified Insurance Counselor (CIC)
- Property & Casualty Insurance License
- Life & Health Insurance License
Languages
Spanish
Native or Bilingual
Timeline
Risk Placement Specialist
Hanson & Ryan Inc
08.2013 - Current
Bachelor of Science - Business Administration And Management
Montclair State University