Evelyn Williams

• Recruiting: Overseeing the hiring process, including writing job postings and interviewing applicants

• Training and development: Managing training and development programs

• Performance management: Establishing programs for performance reviews and providing constructive

Performed detailed evaluations to support effective decision-making.

• Benefits: Planning and overseeing employee benefit programs

• Compliance: Ensuring compliance with laws and regulations, and internal policies

• Employee relations: Handling employee complaints, harassment, and discrimination allegations

• Policy development: Developing, revising, and recommending policies and procedures

• Strategic planning: Consulting with top executives on strategic planning

• Mentoring: Objectively mentoring associates and management

Conducted employee orientations and training sessions.

• Processed employee claims involving performance issues and harassment.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Streamlined HR processes for increased efficiency and improved service delivery.
• Directed job fairs to bring in local talent for long term and seasonal positions.
• Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
• Handled on-boarding process for newly hired employees and distributed all paperwork.
• Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
• Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
• Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
• Structured compensation and benefits according to market conditions and budget demands.
• Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
• Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
• Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
• Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
• Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
• Provided immediate updates to entire employee pool when policies and procedures were altered.
• Monitored administration of benefits program to maintain compliance with employee insurance program.
• Oversaw workers' compensation program for employees injured on job.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Managed workforce planning initiatives, ensuring appropriate staffing levels across departments while minimizing costs associated with overtime or temporary workers.
• Reduced turnover rates through effective talent acquisition and retention strategies.
• Answered employee inquiries regarding health benefits and 401k options.
• Championed change management projects, effectively communicating new policies or processes throughout the organization.
• Conducted exit interviews to better understand reasons why employees were separating from company.
• Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
• Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
• Developed comprehensive training programs, resulting in higher employee satisfaction levels and performance improvements.
• Created succession planning initiatives to identify high-potential employees and prepare them for leadership roles within the organization.
• Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Conducted company-wide town hall meetings to convey updates.
• Developed incentive program for hiring of and retaining of employees.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Implemented wellness programs to promote employee health, leading to lower absenteeism rates and increased productivity.
• Streamlined recruitment processes, reducing time-to-hire and improving candidate quality.
• Directed hiring and onboarding programs for new employees.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Educated employees on company policy and kept employee handbook current.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
• Recruited top talent to maximize profitability.
• Fostered positive work environment through comprehensive employee relations program.
• Instructed senior leaders on appropriate employee corrective steps.
• Distributed employee engagement surveys to identify areas of improvement.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Liaised between multiple business divisions to improve communications.
• Devised hiring and recruitment policies for Number-employee company.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

• Leading and Motivating Teams:General Managers are responsible for inspiring and motivating their teams to achieve company goals.Performance Management:They evaluate employee performance, provide feedback, and develop strategies to improve productivity and skills.Staffing and Training:They play a key role in hiring, training, and developing staff to ensure the company has the right talent.Conflict Resolution:General Managers are expected to address and resolve conflicts within the team and with other departments.Strategic Planning and Operations:Developing and Implementing Strategies:They formulate and implement strategies to achieve long-term business objectives.Market Analysis:They analyze market trends and competitive landscapes to identify opportunities and threats.Operational Efficiency:They ensure that daily operations run smoothly and efficiently, identifying areas for improvement and implementing solutions.Process Improvement:They identify and implement process improvements to enhance productivity and reduce costs.Financial Management:Budgeting and Forecasting:They create and manage budgets, track expenses, and forecast future financial performance.Profitability:They focus on increasing profitability by identifying cost-saving measures and revenue-generating opportunities.Financial Reporting:They monitor financial performance, analyze data, and report on key financial metrics to upper management.Compliance and Safety:Ensuring Compliance: They ensure that the business unit complies with all relevant laws, regulations, and industry standards.Safety Management: They are responsible for creating and maintaining a safe working environment for employees.Risk Management: They identify and mitigate potential risks to the business.Communication and Collaboration:Effective Communication:General Managers must be able to communicate clearly and effectively with all stakeholders, both internally and externally.Building Relationships:They foster strong relationships with employees, customers, and other key stakeholders.Negotiation and Collaboration:They are skilled negotiators and collaborators, able to work effectively with others to achieve common goals.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.