Dedicated healthcare support professional skilled in patient check-in, team collaboration, and effective communication. Experienced in sanitizing and preparing medical environments while adhering to safety standards, ready to enhance patient care and operational efficiency. Detail-oriented professional with expertise in infection control and safety protocols. Proven ability to maintain a clean and safe environment while delivering courteous care to patients and supporting healthcare teams. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
• Sanitized and disinfected patient rooms, operating rooms, restrooms, offices, and common areas following hospital infection control and safety standards.
• Handled disposal of regular waste in compliance with hospital and regulatory guidelines.
• Restock supplies and prepare patient rooms for admissions and discharges.
• Reported maintenance and safety hazards promptly to ensure a safe environment.
• Assisted with emergency cleaning needs, including spills and isolation rooms.
• Use appropriate personal protective equipment (PPE) • Follow hospital policies, procedures, and safety standards, including HIPAA and patient privacy.
• Provided professional and courteous care to patients, families, and hospital staff.
• Performed duties in the Front Office – patient check-in/out, collected medical and insurance information, and verified patient histories and current patient information.
• Answered phone calls, processed messages for three physicians, responded to patient inquiries, and scheduled follow-up and other appointments.
• Utilized multiple software programs to perform billing duties for the office.
• Assisted the physician during his daily patient rounds.