Summary
Overview
Work History
Skills
Timeline
Generic

Evelyn Winston

Birmingham

Summary

Dynamic professional with extensive experience at Dollar Tree, excelling in inventory management and customer service. Proven ability to enhance operational standards and implement strategic plans, resulting in improved efficiency. Skilled in point-of-sale systems and adept at staff delegation, consistently achieving business goals through effective collaboration and proactive problem-solving.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Dollar Tree
Fairfield
09.2024 - Current
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Proposed or approved modifications to project plans.

Custodian

Hoover City Schools
Hoover
08.2019 - Current
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Dusted furniture, machines or equipment.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.

Softlines Team Member

Target
Hoover
10.2017 - 10.2019
  • Provided product knowledge and expertise to customers.
  • Tracked inventory levels and communicated discrepancies to management team.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Folded and hung clothing items on display racks.
  • Organized backroom stock areas for efficient product flow.
  • Performed weekly cycle counts of inventory items.
  • Assisted other team members with stocking shelves or completing other tasks as requested.
  • Greeted customers to determine wants or needs.
  • Stocked shelves with merchandise according to planograms.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Stocker

Walmart
Hoover
06.2011 - 10.2017
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Processed returns quickly and accurately according to company policy.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Skills

  • Point-of-sale systems
  • Inventory management
  • Customer service
  • Strategic planning
  • Staff delegation
  • Operational standards

Timeline

Assistant Manager

Dollar Tree
09.2024 - Current

Custodian

Hoover City Schools
08.2019 - Current

Softlines Team Member

Target
10.2017 - 10.2019

Stocker

Walmart
06.2011 - 10.2017

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Evelyn Winston