Evelyn Yanez
Las Vegas,NV
Summary
Bilingual professional with strong communication skills and extensive customer service experience. Began as a Leasing Agent and have been Assistant Property Manager for one year at the Mark Taylor community. Highly motivated to advance into the Property Manager role, committed to driving growth and success for both the community and the company
Overview
10
10
years of professional experience
Work History
Assistant Manager
Mark-Taylor Residential Inc.
Las Vegas, NV
08.2022 - Current
- Manage community accounting tasks, including bank deposits, rent delinquency notes, financial reporting, and move-in preparations.
- Handle lease renewals, notices, lease breaks, and related resident documentation
- Respond promptly to resident concerns and requests, taking action to support satisfaction and retention.
- Provide accurate and informed responses to questions about the community, maintenance, rent, and policies
- Collaborate with the Property Manager and team to plan and execute strategies for operational excellence
- Build strong relationships with prospects and residents by actively listening, gathering feedback, and delivering a five-star experience
- Assist with lease processing and support efforts to enhance resident satisfaction
Leasing Consultant
Standard Management
Las Vegas, NV
10.2021 - 08.2022
- Conducted informative and personalized tours, resulting in new leases.
- Received rent payments and tracked transactions in accounting software.
- Encouraged prospective tenants to fill out applications after property tours.
Assistant Manager
CURO Financial Technologies Corp.
Las Vegas, NV
01.2016 - 02.2020
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize team productivity.
- Collaborated with store managers to develop strategies for achieving sales and profit goals.
- Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Daily audits to ensure everything is in compliance in store
- Responsible for money coming in from the bank as well as making sure the store vault is secure.
Sales Associate
Saks Fifth Avenue
Las Vegas, NV
01.2019 - 01.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Processed orders through system and coordinated product deliveries.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06.2014
Skills
- Property Sales and Leasing
- Lease Negotiations
- Resident-Focused Customer Service
- Active Listening and Conflict Resolution
- Outgoing and Approachable Personality
- Team Collaboration and Leadership
- Verbal and Written Communication
- Reading and Understanding Lease Documents
- Consistently Delivering 5-Star Resident Experiences
Accomplishments
- Promoted to Assistant Property Manager within one year due to strong performance
- Coordinated move-ins and ensured apartment readiness to maintain high occupancy rates
- Participated in a public speaking festival at the College of Southern Nevada, enhancing communication skills
Timeline
Assistant Manager
Mark-Taylor Residential Inc.
08.2022 - Current
Leasing Consultant
Standard Management
10.2021 - 08.2022
Sales Associate
Saks Fifth Avenue
01.2019 - 01.2020
Assistant Manager
CURO Financial Technologies Corp.
01.2016 - 02.2020
High School Diploma -
Rancho High School
Similar Profiles
ZaQuayla KindleZaQuayla Kindle
Leasing Consultant at Mark-Taylor ResidentialLeasing Consultant at Mark-Taylor Residential
Kathleen PageKathleen Page
Multi Site Senior Manager Of Operations at Mark-Taylor Residential Inc.Multi Site Senior Manager Of Operations at Mark-Taylor Residential Inc.
Edgar ZazuetaEdgar Zazueta
Maintenance Technician at Mark-Taylor Residential Inc.Maintenance Technician at Mark-Taylor Residential Inc.
Taylor EwingTaylor Ewing
Assistant Director of Supply Chain at MountainView Hospital (HCA)Assistant Director of Supply Chain at MountainView Hospital (HCA)
HEATHER WEBSTERHEATHER WEBSTER
Digital Media Supervisor at Ocean Media, Inc.Digital Media Supervisor at Ocean Media, Inc.