Evelyn Bermudez Sierra
Rancho Cucamonga,CA
Summary
An energetic and highly dynamic person with strong working skills. Adept at providing support and developing new process through on-going work. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable Security Supervisor with strong ability in completing assignments within crucial timeliness. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Allied Universal Security Services
Corona, CA
06.2024 - Current
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Monitored access control systems, CCTV footage, and alarm systems.
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
Security Guard Officer
Allied Universal Security Services
Ontario, CA
09.2020 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Guarded restricted areas to prevent unauthorized entry
- Monitored premises and recorded activity in daily officer reports
- Secured personnel and premises by inspecting buildings and patrolling property
- Completed incident reports to record security or loss prevention incidents
- Documented security-related situations and submitted in-depth reports to superiors
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- With application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
Regional Candidate Experience Specialist
Allied Universal Security Services
Ontario, CA
02.2024 - 06.2024
- Manage applicants in the post offer process for an assigned area
- Advance applicants through the steps required for onboarding
- Schedule Onboarding and New Employee Orientation for new applicants by reviewing completed background screening
- Status the applicants tracking system in ICIMS and business intelligence DOMO
- Contact candidates via phone, text, and email to confirm dates available for orientation and send confirmation email
- Update ICIMS statues once applicant is scheduled via person profile
- Post On the job training (OJT)
- Perform the essential duties of the Onboarding Specialist in their absence
- Perform the essential duties of the Regional Branch Support Specialist in their absence
Human Resources Coordinator
Allied Universal Security Services
Ontario, CA
02.2022 - 02.2024
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
- Managed communication regarding employee orientation and open enrollment for benefits
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections
- Developed employee orientation and training programs for new hires
- Scheduled meetings with employees to address concerns and grievances
- Answered employee questions during entrance and exit interview processes
- Explained human resources policies and procedures to employees
- Handled sensitive employee and company information with highest level of confidentiality and discretion
- Conducted investigations, drafted summaries and devised recommendations for HR Manager
- Established and generated various reports to verify HR compliances
Receptionist
Allied Universal Security Services
Ontario, CA
10.2021 - 02.2022
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Greeted and directed visitors to appropriate personnel and answered average of (15-20) calls and emails daily
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Monitored reception area to provide consistently safe, hazard-free environment for customers
Bank Teller
Wells Fargo
Fontana, CA
10.2018 - 08.2020
- Cashed customer checks verified identification and checked account balances in accordance with bank policy
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations
- Welcomed customers and offered pleasant service during entire transaction
- Responded and assisted customers with account inquiries and updates
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
- Explained bank services, financial products and applicable fees to customers
- Ordered checks, placed stop payment orders and conducted additional special services for customers
- Identified and reported suspicious behavior to security personnel as appropriate
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Built and maintained client relationships through quality, personalized interactions
Education
Diploma - Criminal Justice
UEI College
Riverside, CA01.2019
Some College - General Ed
San Bernardino Valley College
San Bernardino, CA01.2017
Rialto High School
Rialto, CA06.2015
Skills
- Leadership
- Problem solving
- Teamwork
- Organizing
- Planning
- Responsibilities
- Incident Reporting
Languages
English: Full Professional, Spanish: Professional
Languages
English
Professional
Spanish
Professional
Certification
- Guard Card License
- CAT Card License
Timeline
Security Shift Supervisor
Allied Universal Security Services
06.2024 - Current
Regional Candidate Experience Specialist
Allied Universal Security Services
02.2024 - 06.2024
Human Resources Coordinator
Allied Universal Security Services
02.2022 - 02.2024
Receptionist
Allied Universal Security Services
10.2021 - 02.2022
Security Guard Officer
Allied Universal Security Services
09.2020 - Current
Bank Teller
Wells Fargo
10.2018 - 08.2020
Diploma - Criminal Justice
UEI College
Some College - General Ed
San Bernardino Valley College
Rialto High School
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